Lincolnton Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 83 Google reviews

Watch Lincolnton Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility's rehabilitation therapy team is frequently praised for helping patients regain independence, making it a potential option for short-term recovery. However, families must be vigilant regarding basic care standards; we strongly recommend unannounced visits and frequent check-ins to monitor for the neglect and communication issues cited by multiple reviewers.
Google Reviews
Google Reviews
83 reviews on Google“Lincolnton Rehabilitation Center receives highly polarized feedback, with many families praising the dedicated physical therapy team and compassionate nursing staff for successful recovery outcomes. However, a significant number of reviewers report serious concerns regarding neglect, poor communication, and inadequate staffing levels. Families should carefully weigh the strong rehabilitation results against reports of inconsistent care and administrative issues.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Compassionate and attentive nursing staff
- Successful post-surgery recovery outcomes
- Welcoming and friendly administrative team
Concerns
- Neglect and poor basic care (dehydration, hygiene, bedsores) (mentioned by 5 reviewers)
- Understaffing leading to slow response times (mentioned by 4 reviewers)
- Poor communication and unprofessional phone etiquette (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 85 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that physical and occupational therapy are highly regarded here; how do you integrate those therapy goals into the daily care plan to ensure residents maintain their progress?
- 2Given that staffing levels can fluctuate, what is your current process for ensuring that basic hygiene and hydration needs are consistently met for every resident throughout the day?
- 3I see that you actively engage with feedback online; how do you use that family input to improve your internal communication processes and response times?
- 4With the recent focus on medication management, could you walk me through the safety protocols and double-check systems you have in place to ensure accuracy?
- 5How does your nursing team coordinate with families when a resident experiences a change in condition or a medical emergency to ensure we are kept fully informed?
- 6Beyond the clinical care, what kind of social activities or daily routines do you have in place to help residents feel connected and engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“The rehab people started with me and did not let up. I don't know last names but Kyle, Kari Kristen judy Truman and several more helped me so much. Kyle and Kari were my main people and they were on it!. Everyday!”
“The building is showing it's age but it is clean and welcoming. Our loved on has been at other rehabilitation that were modern and fancy where everything else was in turmoil. At LRC it's all about the care, service and professionalism!”
“A human kennel; feed me like a dog and ignored my call for pain reliever for the sake of sleep for 3 hours before 'nurse' on duty would show up to respond.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, triggering 13 of the 30 deficiencies found across recent inspections. The most recurring problems involve resident rights violations, care planning issues, and infection control failures. Concerning patterns include repeated deficiencies for resident dignity, safe transfers, and timely family notification that have persisted across multiple surveys, though the facility reports correcting each violation.
Jul 2, 2025Routine3
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
May 1, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 13, 2024Routine7
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Apr 13, 2024Complaint4
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Feb 15, 2024Complaint8
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 10, 2022Routine7
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Federal Penalties
Fine
Feb 15, 2024
$71,117
Ownership & Operations
Who Operates This Facility
Lincolnton Rehabilitation Center
for profit
Chain Affiliation
Sovereign Healthcare Holdings
43 facilities nationwide
Chain avg rating: 3.5/5 · Rank 31 of 43
Ownership & Management
Owners
Sovereign Carolina Holdings LLC
Owner · Organization
Cronquist 2015 Family Tr
Owner (parent company) · Organization
John J Notermann Business Tr
Owner (parent company) · Organization
Mangine, John
Owner (parent company)
Notermann, Brenda
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
83 reviews from families & visitors
Official Website
Visit lincolntonrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Greens at Lincolnton
1.1 miNursing Home · Lincolnton, NC
Heath House
1.5 miAssisted Living · Lincolnton, NC
Terrabella Lincolnton
1.5 miAssisted Living · Lincolnton, NC
Cardinal Healthcare and Rehabilitation
1.7 miNursing Home · Lincolnton, NC
Boger City Rest Home
2.4 miAssisted Living · Lincolnton, NC
St Mark's Road Care Home
7.8 miAdult Family Home · Crouse, NC