Terrabella Fuquay-varina
Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a clean, renovated environment and a staff that treats residents with genuine compassion. However, while recent reviews suggest a major turnaround under new management, you should verify current management presence and responsiveness during your visit.
Google Reviews
Google Reviews
17 reviews analyzed“Families considering TerraBella Fuquay-Varina can expect a warm, clean, and recently renovated environment with highly praised, compassionate staff. While many reviewers highlight a significant positive shift under new management, one reviewer raised serious concerns regarding management availability and staff responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Clean and beautifully renovated facility
- High-quality, homemade-style meals
- Engaging activities and programming
- Welcoming and professional atmosphere
Concerns
- Management availability and staff responsiveness
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the homemade-style meals here; could you tell us more about how the dining menu is planned and how much input residents have?
- 2The facility looks beautifully renovated and very clean; how often is the common area and resident space deep-cleaned?
- 3We noticed you are very active in responding to feedback; how does the management team typically communicate updates or changes to families?
- 4What does a typical week of engaging activities and programming look like for the residents here?
- 5In the event of a medical emergency after hours, what is the specific protocol for contacting both the on-site staff and our family?
- 6How does the leadership team ensure that staff remain responsive to resident needs, especially during shift changes?
Personalized based on this facility's data
Key Review Excerpts
“The community has been under new management since January and it is a night and day difference. The leadership has longevity and are always available when needed.”
“The food is absolutely amazing!! The chef makes homemade-style meals that feel comforting and taste delicious!”
“At TerraBella in Fuquay Varina the feeling is instant the minute you make the call and then walk into the facility. They have recently renovated and it is wonderful. And it smells good!”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Sep 18, 2025Complaint
The facility failed to provide supervision in accordance with a resident's assessed needs and facility policy. Specifically, a resident with a diagnosis of Alzheimer's Disease and a known wandering risk eloped from the facility without staff knowledge.
Sep 18, 2025Complaint
The facility failed to provide adequate supervision for a resident with Alzheimer's Disease, resulting in the resident eloping from the facility without staff knowledge. This failure was inconsistent with the resident's assessed needs, care plan, and the facility's own policies regarding community rounds and resident monitoring.
Jul 11, 2024Follow-up
The facility failed to clarify medication orders for a resident with dysphagia regarding whether medications should be crushed. While a rehabilitation hospital provider had handwritten an order for 'meds crushed in puree,' the facility's diet order sheet and physician orders lacked documentation to confirm this instruction. Consequently, the medication aide administered medications without crushing them during a medication pass.
Jul 11, 2024Follow-up
The facility failed to clarify medication orders with a physician for a resident with dysphagia. Specifically, the facility did not verify or document instructions regarding crushing medications in puree, despite handwritten orders from a rehabilitation hospital indicating this requirement.
Jul 3, 2024Complaint
The facility failed to provide adequate supervision for a resident with advanced dementia, resulting in the resident eloping into a city street three times within three days. Staff failed to review medical documentation and progress notes, leaving them unaware of the resident's severe confusion and high risk for elopement.
Jul 3, 2024Complaint
The facility failed to provide adequate supervision for a resident with extreme confusion, memory loss, and judgment impairment. As a result, the resident eloped into a city street three times within a three-day period.
May 14, 2024Complaint
The facility failed to provide adequate supervision in accordance with a resident's assessed needs and care plan. Specifically, a resident with advanced dementia and disorientation eloped into city street areas without the facility's knowledge.
May 14, 2024Complaint
The facility failed to provide adequate supervision for a resident with advanced dementia and Alzheimer's Disease, resulting in the resident eloping into city street areas without the facility's knowledge. The facility relied solely on the SLUMS test for placement decisions and failed to adjust supervision based on the resident's changing clinical needs and disorientation.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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