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Adult Family Home

Novelty Healthcare Services II

6704 Shanghi Drive Willow, Springs, NC 275926 bedsLicensed & Active
Source: NC DHSR — view official record

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State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

13total
13deficiencies
Sep 12, 2024Follow-up
Resident AssessmentC 231

The facility failed to ensure that resident assessments and care plans were updated annually. Specifically, for three sampled residents, the facility could not provide documented care plans updated within the required one-year timeframe following their last assessment.

Sep 12, 2024Follow-up
Medication OrdersC 317

The facility failed to obtain clarification of orders for as needed (PRN) medications for 1 of 3 sampled residents (Resident #1). The medication orders lacked the required specific directions or indications for use as mandated by regulation.

Resident AssessmentC 000

The facility failed to ensure that 3 of 3 sampled residents had their assessments and care plans updated annually. Specifically, Resident #1, Resident #2, and Resident #3 had care plans that had not been signed or updated by their Primary Care Providers within the required timeframe.

May 4, 2023Follow-up
Activities Program10A NCAC 13G .0905(a)

The facility failed to implement an activity program designed to promote active involvement among residents. Observations revealed an outdated activity calendar from June 2021 and a lack of group activities, with residents spending much of their time sleeping, watching television, or sitting alone. Interviews with residents and staff confirmed that no activities were offered and staff did not facilitate engagement.

May 4, 2023Follow-up
Activities ProgramC 288

The facility failed to implement an activity program designed to promote active involvement for residents. Observations revealed an outdated activity calendar from June 2021 and a lack of group activities, with residents observed sleeping or sitting alone in their rooms. Interviews with residents and staff confirmed that staff did not offer activities such as coloring or bingo, and residents primarily spent their time watching television.

Oct 12, 2021Follow-up
Infection Prevention & Control Program (temp)C 612

The facility failed to implement CDC recommendations regarding the use of facemasks by staff during the COVID-19 pandemic. Observations and interviews revealed that the Supervisor-in-Charge (SIC) was not wearing a facemask when entering the facility or while present in common areas with residents. This failure to follow masking protocols increased the risk of infection transmission to residents.

Oct 12, 2021Follow-up
CleanReport

No deficiencies found during this inspection.

Aug 3, 2021Follow-up
CleanReport

No deficiencies found during this inspection.

Aug 3, 2021Follow-up
Declaration of Residents' RightsC 912

The facility failed to ensure residents received care and services in compliance with Adult Care Home Infection Prevention Requirements. Specifically, the facility did not maintain infection control procedures consistent with CDC guidelines during blood sugar monitoring.

ACH Infection Prevention RequirementsC 932

The facility failed to maintain proper infection control procedures for blood sugar monitoring, resulting in glucometers being shared between two residents. This practice failed to meet requirements for the disinfection of reusable patient care items used for multiple residents.

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