Tender Care Assisted Living
Limited public data on Tender Care Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 6 Google reviews
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What this means for your family
This facility presents significant red flags regarding staff professionalism and resident engagement. If you choose to tour, specifically ask about the daily activity schedule and observe the demeanor of the front-desk and nursing staff during off-hours.
Google Reviews
Google Reviews
6 reviews on Google“Families should exercise extreme caution with this facility due to serious allegations of unprofessional staff behavior and a lack of resident engagement. While one reviewer highly recommends the care, recent and historical feedback highlights significant concerns regarding staff attitude and a lack of meaningful activities.”
Quality Themes
Strengths
- High quality of care (per one reviewer)
Concerns
- Unprofessional and rude staff attitude
- Lack of resident activities and restrictive environment
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
The owner uses identical, canned templates to respond to every review. These responses offer vague apologies and promises of improvement without addressing the specific details of the complaints.
Questions for Your Tour
- 1Since you are so responsive to feedback from the community, how do you typically incorporate family suggestions into the care plan?
- 2What kind of daily activities or social events are planned to keep the residents engaged and active throughout the week?
- 3How do you ensure that the staff maintains a warm, welcoming, and professional environment for both residents and their families?
- 4Can you describe the communication process for keeping families updated on any changes in a resident's daily well-being?
- 5What is the protocol for handling medical emergencies or urgent health needs during the overnight hours?
- 6With a cozy capacity of 10 residents, how do you foster a sense of freedom and movement within the home while ensuring safety?
Personalized based on this facility's data
Key Review Excerpts
“Extremely RUDE staff. I called for one of my patients and the man who answered the phone had an attitude and didn't seem or sound concerned for him.”
“Lock them in like they are prisoners and there no activity for people that are there...do not put your family here”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection records from 2019 show several violations related to the Life Safety Code, specifically concerning fire safety documentation, building maintenance, and emergency planning. While multiple deficiencies were noted regarding fire drills and equipment inspections, the records indicate that these issues were addressed and corrected by late 2019.
Oct 1, 2019Routine
Life Safety Code (5 violations)
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to provide acceptable building floor plans.
The facility failed to secure written approval of the local authorities having jurisdiction, including the fire marshal, health department, and building inspector.
The facility failed to provide copies of fire alarm and/or sprinkler system service contracts.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
Aug 15, 2019Routine
Life Safety Code (9 violations)
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure that all operable windows had insect screens.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to provide an effective, less toxic, less flammable, ongoing pest control program.
Ownership & Operations
Who Operates This Facility
Texmax Covenant Business, INC
for profit
DANIEL ARIOGA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit tendercareassistedliving.net
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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