Temple City Healthcare
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 75 Google reviews
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What this means for your family
This facility is an excellent choice for patients requiring intensive physical therapy or rehabilitation, as the therapy team is frequently singled out for excellence. While the nursing staff is generally highly praised for their compassion, families should proactively communicate with the nursing station to ensure regular check-ins, as some residents have experienced periods of low responsiveness.
Google Reviews
Google Reviews
75 reviews on Google“Temple City Healthcare is highly regarded by families for its exceptional physical therapy team and a nursing staff that treats residents with genuine compassion. While many reviewers praise the clean, home-like atmosphere and engaging activities, a small number of critical reviews highlight concerns regarding infrequent nursing checks and maintenance issues with equipment.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Engaging activities and social programs
- Warm, family-like atmosphere
Concerns
- Inconsistent nursing checks/responsiveness (mentioned by 2 reviewers)
- Maintenance issues with beds and plumbing
Rating Trends
Tap a year to see what changed
Distribution · 74 analyzed
How They Respond to Reviews
The owner uses repetitive, template-like phrases to acknowledge positive reviews. While the responses are polite, they rarely reference specific details, names, or unique circumstances mentioned by the reviewers.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those are integrated into a resident's weekly routine?
- 2The facility looks very well-maintained, but if a resident ever encounters an issue with their room or equipment, like a bed or plumbing, what is the process for getting that fixed quickly?
- 3How do the nursing staff manage regular check-ins throughout the night to ensure everyone is comfortable and responsive to their needs?
- 4What kind of social programs or group activities are available to help residents stay engaged and connected with one another?
- 5In the event of a medical emergency after hours, what specific protocols are in place to ensure our loved one receives immediate care?
- 6We noticed you respond to feedback from the community; how does the administration use resident or family suggestions to improve the care provided?
Personalized based on this facility's data
Key Review Excerpts
“I want to praise the excellent physical therapy my mother received at Temple City Health Care facility by the therapists Shay, Brandon, and Ralph. They are so professsional and worked hard to get my mother up and walking after a long illness.”
“I am a Physician and I go to many nursing facilities and this one is by far one of the best. It’s A+ in comparison to others and it is always clean.”
“My grandmother was staying at this place . Our family visits to see grandma were 2-3 hours long and everytime we would visit her no nurse would come and check her . I was like if they don’t check her for this long I wonder if they don’t check her at all.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Temple City Healthcare shows significant concerns with 9 complaint-triggered deficiencies, indicating families have repeatedly filed reports about problems. The facility has persistent issues with care planning, medication management, and resident rights that recur across multiple surveys from 2022 to 2026. While all deficiencies show correction plans, the pattern of ongoing problems in core care areas suggests systemic challenges that families should carefully consider.
Feb 6, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 13, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to choose his or her attending physician.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 26, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 9, 2025Complaint1
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nov 20, 2025Complaint1
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nov 13, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Temple City Healthcare
for profit
Ownership & Management
Owners
Mayer 2012 Trust
Owner · Organization
Karp, Benjamin
Owner
Karp, Matthew
Owner
Karp, Matthew
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
75 reviews from families & visitors
Official Website
Visit templecityhealthcare.com
Medicare data downloads
Original nursing home datasets
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