The Gardens of El Monte
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 25 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking high-quality memory care and a clean, welcoming environment. While the staff is exceptionally praised for their compassion, you should verify their protocols regarding resident transfers to ensure your loved one's placement remains under your control.
Google Reviews
Google Reviews
25 reviews on Google“Families can expect a highly compassionate and professional staff that excels in managing difficult dementia symptoms and providing attentive care. While the facility is praised for its clean, family-oriented atmosphere, one serious incident regarding an unauthorized transfer of a resident was reported.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and patient staff
- Clean and well-maintained environment
- Effective management of dementia symptoms
- Professional and communicative care
Concerns
- Unauthorized transfer of a resident to another facility
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed some wonderful comments about how compassionate and patient the staff is here; how do you ensure that level of care remains consistent across all shifts?
- 2With the recent state inspections, what specific steps is the facility taking to address the identified deficiencies and improve overall care standards?
- 3How do you manage staffing levels during the night and weekend shifts to ensure everyone receives the attention they need?
- 4Can you tell me about your process for communicating with families, and how do you handle situations where a resident might need a transfer to a different level of care?
- 5What kind of daily activities or social programs are available to keep the residents engaged and active within the community?
- 6In the event of a medical emergency after hours, what is the immediate protocol for contacting the physician and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Gardens of El Monte made a huge difference in stabilizing the aggressive dementia symptoms of my 95yo mom. She was treated with kindness and compassion and I felt that she was safe.”
“The place is extra clean and doesn't smell like urine like some other nursing homes. I would recommend this place to friends and family.”
“The staff is caring, alert, patient, professional, and personal. They recognize me and other visitors and can tell me where in their clean, safe, and expansive facility their patients... are.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
7
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with numerous family complaints triggering 24 of 75 total deficiencies across multiple surveys. Recurring issues include resident rights violations, medication management problems, and food safety concerns. While all deficiencies show correction dates, the persistent nature of problems across resident communication, care planning, and basic safety suggests ongoing operational challenges that families should carefully evaluate before choosing this facility.
Apr 10, 2026Routine12
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Apr 10, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 2, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 12, 2025Complaint5
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Dec 1, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nov 14, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Federal Penalties
Payment Denial
Jun 17, 2024
1-day denial
Ownership & Operations
Who Operates This Facility
The Gardens of El Monte
for profit
Chain Affiliation
The Mandelbaum Family
18 facilities nationwide
Chain avg rating: 3.5/5 · Rank 14 of 15
Ownership & Management
Owners
Simcha and Janet Mandelbaum Family Trust
Owner (parent company) · Organization
The Bentzion Mandelbaum 2021 Irrevocable Gift Trust no. 2
Owner (parent company) · Organization
The Janet Mandelbaum 2021 Irrevocable Gift Trust no 2
Owner (parent company) · Organization
The Simcha Mandelbaum 2021 Irrevocable Gift Trust no. 2
Owner (parent company) · Organization
Mandelbaum, Brenda
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit elmontegardens.com
Medicare data downloads
Original nursing home datasets
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