Sunshine Gardens West Assisted Living
Reviewer concerns include poor quality and nutritional value of meals (mentioned by 2 reviewers) — investigate before committing.
based on 7 Google reviews
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What this means for your family
While the facility previously offered a clean environment with robust activities, recent feedback indicates a concerning decline in meal quality and basic resident care. Families should prioritize visiting during meal times and asking specific questions about hygiene assistance protocols to ensure the current standard of care meets their loved one's needs.
Google Reviews
Google Reviews
7 reviews on Google“Sunshine Gardens West Assisted Living receives highly polarized feedback, with recent reviews highlighting significant concerns regarding food quality and resident care standards. While older reviews noted a clean environment and active programming, recent reports describe a decline in service, specifically citing poor meal quality and neglectful hygiene support.”
Quality Themes
Tap a score for detailsStrengths
- Clean and pleasant environment
- Active engagement programs
- Pet-friendly policy
Concerns
- Poor quality and nutritional value of meals (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed Sunshine Gardens West has a wonderful pet-friendly policy; how do you integrate residents' pets into the daily social activities?
- 2Could you walk me through the current menu planning process and how you ensure the meals meet the specific nutritional needs of your residents?
- 3Given the facility's size of 70 residents, what specific training or support systems do you have in place to ensure consistent, high-quality care from your staff?
- 4I saw that you actively engage with feedback online; how do you typically incorporate family suggestions into your ongoing operational improvements?
- 5What specific protocols are in place for handling medical emergencies, especially during evening or weekend hours?
- 6Could you describe the specialized support or programming available for residents who may require a higher level of memory care?
Personalized based on this facility's data
Key Review Excerpts
“The staff seems friendly, there are activities (gardening, game room and exercise classes), pets are allowed, and they seem to stay on top of health issues. It's a very clean, friendly, pleasant environment.”
“Residents will go weeks without a shower after asking staff for help, they are served a form or jail food style trays, and upon request for other meals, they are denied.”
“And the food is incredibly pathetic, especially considering the cost of this place! I visit a friend there often, and it is really sad to see what she is given to eat.”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Apr 20, 2026ComplaintCleanReport
No deficiencies found during this inspection.
Apr 20, 2026ComplaintCleanReport
No deficiencies found during this inspection.
Jan 14, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 14, 2025Complaint
A revisit survey was completed on 1/14/25 for previous deficiencies cited on 10/23/24. The agency is in compliance with all regulations surveyed. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Jan 14, 2025Complaint
A revisit survey was completed on 1/14/25 for previous deficiencies cited on 10/23/24. The agency is in compliance with all regulations surveyed. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally
Oct 22, 2024Complaint
A licensure revisit was completed on 10/23/24 for all previous deficiencies cited on 6/28/23. A deficiency was cited. The regulations governing Assisted Living Residences were revised. The new Chapter VII regulations were implemented on 7/1/24. Based on record review and interview, the residence failed to keep annually updated comprehensive assessments for each resident or update comprehensive assessments after a resident' s condition changed from baseline status, affecting three of 17 sample residents (#32, #33, and #38).This deficiency was cited previously during a state licensure survey completed on 6/28/23. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement.Findings include:1. Record ReviewResident #32 was admitted to the residence on 1/3/20 with diagnoses of dementia, major depressive disorder, and hypertension.A comprehensive assessment for Resident #32, dated 6/6/24, read in part that Resident #32 displayed unsafe behaviors such as stealing and hoarding colorful items which did not belong to the resident. Resident #32 could become verbally abusive when upset. Resident #32 also wandered but did not elope.A progress note, dated 9/20/24 at 1:00 p.m., read in part that Resident #32 was "rude" to an external service provider (ESP). Resident #32 made "mean" statements to the ESP and stated she did not like them.A progress note, dated 10/16/24 at 1:00 a.m., read in part that Resident #32 hit another resident in the back with a closed fist in the dining room at 8:02 a.m. This was verified on a video recording. The other resident told her not to do that. Resident #32 then went back to the table she was sitting at with her family, and the other resident went back to the table to tell them that kind of behavior was not acceptable.A progress note, dated 10/16/24 at 10:30 a.m., read in part that Resident #32 was observed kicking another resident in the back in the dining room. The other resident was using a walker, and walking to a table. This was on a video recording as well.2. InterviewOn 10/23/24 at 11:00 a.m., the administrator acknowledged that the residence should have updated the comprehensive assessment after Resident #32' s behavior issues started escalating...
Oct 22, 2024Complaint
A recertification survey with complaints #CO34712, #CO34608, #CO34233, #CO34230, and #CO34173 was completed on 10/23/24. Deficiencies were cited. Based on observation and interview, the facility failed to ensure common areas of the residential setting were free from cameras affecting 48 current residents.Findings include:On 10/22/24 at 8:00 a.m., observations revealed cameras were installed in each of the hallways with member living spaces.On 10/22/24 at 2:00 p.m., the administrator acknowledged that the facility was not free from cameras in the common areas and stated the cameras were used to resolve complaints, prevent theft, and report fall events. Based on record review, observation, and interview, the facility (residence) failed to provide the opportunity for members (residents) to have meaningful input in menu planning, affecting 48 current residents.Findings include:Resident council meeting notes for August through October 2024 read that residence provided residents with an opportunity to plan one single monthly meal.During the onsite visit on 10/22/24, Residents #39 and #40 expressed in their interviews that they would like to have more input in the meal planning process and stated that the residence did not ask them what their preferences were for daily or weekly meals. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY. No response is necessary. The facility was advised it must review and maintain the following processes in accordance with existing program regulations found at 10 CCR 2505-10, Section 8.7000.8.7505.F Alternate Care Facility Provider Agency5. Environmental Standards a. The Alternative Care Facility shall be an environment that supports individual comfort, independence, and preference, maintains a home-like quality and feel for Members at all times, and provides Members with unrestricted access to the Alternative Care Facility in accordance with the residency agreement or modifications as agreed to and documented in the Member' s Person-Centered Support Plan. b. Alternative Care Facilities shall provide an outdoor area accessible to Members without staff assistance that is well maintained, facilitates community gatherings, and is appropriately equipped for the population served. c. Alternative Care Facilities shall maintain a co..
Oct 22, 2024ComplaintCleanReport
No deficiencies found during this inspection.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit sunshinegardenswest.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.