Cottonwood Rehabilitation and Healthcare Center
Strong Medicare quality ratings; families often praise clean, well-maintained, and odor-free environment. Still worth an in-person visit.
based on 81 Google reviews
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What this means for your family
Cottonwood Rehabilitation and Healthcare Center is highly regarded for its clean environment and dedicated nursing team, making it a strong candidate for post-surgery recovery. While reviews are overwhelmingly positive, families should feel comfortable asking about current staffing ratios and response times to ensure their loved one's specific needs will be met promptly.
Google Reviews
Google Reviews
81 reviews on Google“Cottonwood Rehabilitation and Healthcare Center is consistently praised by families and visitors for its clean, home-like environment and professional, attentive staff. Reviewers frequently highlight the facility's ability to provide high-quality skilled nursing and rehabilitation services, with many noting that the team goes above and beyond to support both residents and their families. While the vast majority of feedback is overwhelmingly positive, one historical review mentioned occasional delays in staff assistance after meals and a tendency for staff to socialize among themselves.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and odor-free environment
- Warm, professional, and attentive nursing staff
- Effective rehabilitation and therapy services
- Welcoming and family-friendly atmosphere
Concerns
- Occasional delays in staff assistance after meals (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is so wonderful to see how clean and well-maintained the facility looks; how do you ensure the environment stays so fresh and odor-free for the residents?
- 2We noticed the management is very active in responding to feedback; how does the leadership team use resident and family input to make improvements?
- 3With such a high rating for your therapy services, could you tell us more about how the rehab process works for someone transitioning back to home life?
- 4How do you manage staffing during peak times, like right after meals, to ensure everyone gets timely assistance with their needs?
- 5What kind of daily activities or social outings do you have planned to keep the residents engaged and part of the community?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the family and providing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and aides were so attentive and helpful and so kind to my father in law. I’d highly recommend this facility!”
“My husband is there for rehab after a bad fall, and they have been so supportive, and are very knowledgeable about his injuries. I would highly recommend Cottonwood for a loved one who needs skilled nursing care and rehab.”
“I do not have family residing at Cottonwood. I visit a few people through a Summit Church ministry. What I notice most is the cleanliness of the facility—no medicinal or urine odor as with some residences.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cottonwood Rehabilitation and Healthcare Center shows a mixed record with 19 deficiencies across three surveys, but all issues have been corrected by the facility. The most recurring problems involve building safety systems, nutrition and hydration support, and medication management. While no families have filed complaints triggering investigations, the facility has faced repeated issues with ensuring adequate food and fluids for residents across multiple surveys.
Apr 1, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 21, 2024Routine9
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Construction Deficiencies
Install noncombustible or limited-combustible interior walls.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jul 12, 2023Routine6
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Apr 7, 2022Routine4
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Install proper backup exit lighting.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Federal Penalties
Fine
Jul 12, 2023
$22,152
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
May 15, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 22, 2025Follow-up
*** CITATION TEXT NOT FOUND *** A document revisit was completed with all deficiencies being corrected with the exception of any waived deficiency or deficiencies. All waived deficiencies will be corrected at a later date as per the approved waiver. A plan of correction is not required.
Jan 6, 2025Follow-upCleanReport
No deficiencies found during this inspection.
Dec 11, 2024Routine
Christmas decorations: destructive testing. We tested multiple decorations and found that 1 green garland was not being treated properly. This garland was removed before the survey ended. The Colorado Department of Public Safety conducted this survey in accordance with the Federal Register at Section 42 CFR 483.70(a). The initial comments (ID Prefix Tag # K 000) are informational only and represent the facility' s general characteristics. The facility is a 37,050-square-foot facility consisting of 40 resident rooms and supporting services. It is a one-story, slab-on-grade, without a basement, Type II (111) construction. It is classified as fully protected by a N.. Through document review and observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 25, and 13. This was evidenced by1) The hydraulic information plate is incorrect and needs to reflect the proper design criteria from the drawings. It also lacks a general information sign.NFPA 101, 9.7.5 Maintenance and Testing.All automatic sprinkler and standpipe systems required by this Code sh.. Through document review during the survey, it was determined that the facility failed to maintain the electrical systems in accordance with NFPA 99. This was evidenced by:1) Receptacle Testing (99 6.3.4.1): The record does not meet NFPA 99 requirementsNFPA 996.3.4.2 Record Keeping.6.3.4.2.1* General.6.3.4.2.1.1 A record shall be maintained of the tests required by this chapter and associated repairs or modifications.6.3.4.2.1.2 At a minimum, t.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 80, and 105. This was evidenced by:1) Fire Dampers (4-6 years)(101 8.5.5.4.1 & 80 19.4): Not ProvidedNFPA 101 8.5.5.4.1 Air-conditioning, heating, ventilating ductwork, and related equipment, including smoke dampers and combination fire and smoke dampers, shall be installed in accordance with.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1) Fire Safety Plan (101 19.7.2.2): This plan was not provided per NFPA 101 requirements, and the evacuation maps do not show smoke compartment walls.NFPA 101 19.7.1 Evacuation and Relocation Plan and Fire Drills.19.7.1.1 The administration of every health care occupancy sha.. Through observation during the survey, it was determined that the facility failed to maintain hazardous areas in accordance with NFPA 101. This was evidenced by:1) The maintenance office deemed hazardous needs door closure2) The janitor closet main needs to reinstall the door closure 3) The kitchen mechanical room needs fire sealant around ceiling penetrations4) The furnace mechanical room needs the ceiling repaired, smoke-tight NFPA 101 19.3.2.1.2* W.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1) Smoking (101 19.7.4): There are designated areas; however, during the survey, it was seen that staff are not using the designated areas with approved trash and cigarette receptacles. We need to make this area designated and compliant or have staff smoke in approved areas.NFPA 101 1..
Nov 21, 2024Routine
A recertification survey was conducted from 11/18/24 to 11/21/24. Two deficiencies were cited. An Emergency Preparedness survey was conducted from 11/18/24 to 11/21/24. No deficiencies were cited. Based on interviews and record review, the facility failed to employ an infection preventionist (IP) who had completed specialized training in infection prevention and control which had the potential to affect all residents residing in the facility at the time of the survey.Specifically, the facility failed to have a qualified IP involved with the facility' s infection prevention and control program. Findings include: I. Facility policy and procedure The Infection Preventionist policy, revised September 2022, was provided by the nursing home administrator (NHA) on 11/21/24 at 8:25 a.m. The policy read in pertinent part, "The IP is professionally trained in nursing, medical technology, microbiology, epidemiology, or other related field with at least the following professional training:-A nurse must have earned a certificate/diploma in nursing; and,-A medical technologist must have earned at least an associate' s degree in medical technology or clinical laboratory science. "The IP is employed on site and at least.. Based on record review and interviews, the facility failed to provide the necessary behavioral health care and services to attain and maintain the highest practicable physical, mental, and psychosocial well-being for one (#14) of three residents reviewed for behavioral and emotional status out of 22 sample residents. Specifically, the facility failed to coordinate timely necessary behavioral, mental and emotional health care and services for Resident #14. Findings include: I. Resident #14 A. Resident status Resident #14, age 65, was admitted on 11/3/23. According to the November 2024 computerized physician orders (CPO), diagnoses included Arnold-Chiari syndrome with hydrocephalus (a condition where the lower part of the brain protrudes into the spinal canal causing a blockage in the flow of cerebrospinal fluid and leading to a buildup of fluid in the brain), anxiety disorder, depression, insomnia, other complicated headache syndrome, cognitive communication deficit, unspecified dementia, severe, wi..
Jan 30, 2024Routine
Based on record review, the facility failed to report complete information about COVID-19 to the Centers for Disease Control and Prevention' s (CDC) National Healthcare Safety Network (NHSN) during a seven-day period that reporting was required by regulation.The CDC submitted data from the NHSN to the Centers for Medicare and Medicaid Services (CMS). Based on review of that data, CMS determined that between 01/22/2024 and 01/28/2024, the facility did not report complete information to NHSN about COVID-19 in the standardized format and frequency as specified by CMS and the CDC. This failure to report has the potential to cause more than minimal harm to all residents residing in the facility.
Aug 31, 2023Follow-upCleanReport
No deficiencies found during this inspection.
Aug 30, 2023Follow-upCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Cottonwood Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Centennial Healthcare
8 facilities nationwide
Chain avg rating: 2.8/5 · Rank 1 of 8 (Best)
Ownership & Management
Owners
Centennial Mn Tr I
Owner (parent company) · Organization
Centennial Ms Trust I
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit cottonwoodrhc.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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