Sunrise Senior Living of Dresher
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 42 Google reviews
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What this means for your family
This facility offers a wonderful, family-oriented environment with staff members who are frequently praised for their kindness. However, families should exercise extreme caution regarding billing practices, as multiple reviewers have reported being charged for care while residents were hospitalized.
Google Reviews
Google Reviews
42 reviews on Google“Families often praise the facility for its warm, family-like atmosphere and exceptionally caring staff members who treat residents with dignity. However, there are serious allegations regarding billing disputes for care provided while residents were hospitalized, as well as concerns regarding cleanliness and staff responsiveness in certain situations.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Clean and beautifully decorated environment
- Engaging daily activities and programming
- Supportive end-of-life and hospice coordination
Concerns
- Disputes regarding billing for care during hospital stays (mentioned by 2 reviewers)
- Inconsistent cleanliness in resident rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed how much the management team values feedback from families; how do you typically incorporate resident or family suggestions into your daily operations?
- 2Could you tell us more about the daily activity calendar and how you ensure residents stay engaged with meaningful programming?
- 3What is your process for coordinating care and communication with outside providers, such as hospice or hospital staff, during a medical transition?
- 4How does the housekeeping team manage the cleaning schedule for individual resident rooms to ensure a consistently tidy environment?
- 5Could you walk us through the dining experience, specifically regarding how much variety is offered in the daily menus?
- 6How do you handle billing and care adjustments if a resident needs to be temporarily moved to a hospital for treatment?
Personalized based on this facility's data
Key Review Excerpts
“The employees involved with hosting and eventually caring for my mother were exemplary. Specifically, Marilyn and Brandie, and eventually Alysha and Julie.”
“The award winning sophisticated medication management has been a blessing for our mom, as this being the main reason why she requires assisted living.”
“The staff were friendly and welcoming. The facilities were clean. The residents looked happy and well cared for. The food was good.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2025, Sunrise Senior Living of Dresher underwent 49 inspections, resulting in 12 clean reports and 82 documented violations. Findings from these inspections included administrative errors regarding contracts and staff background checks, as well as concerns related to resident care and communication.
Dec 23, 2025Routine
Direct care staff person A lacked a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
Staff person A did not receive required orientation on fire safety and emergency preparedness topics during their first day of work.
Staff person A failed to complete required training regarding resident rights and emergency medical plans within 40 scheduled working hours.
Oct 22, 2025Routine
The home failed to report an incident to the Department within 24 hours regarding a staff member taking a resident's television remote.
A resident reported being treated without dignity when a staff member took their television remote away to force them to sleep.
A second-floor exit door was found broken and hanging from its hinge.
Sep 8, 2025Routine
A resident's record did not contain a signed statement acknowledging receipt of resident rights and complaint procedures.
During various shifts, there was insufficient staff present who were certified in CPR and First Aid to meet the required ratio.
A staff member's CPR training was provided by a source not recognized as a hospital or other recognized health care organization.
Poisonous materials (hair spray) were found unlocked, unattended, and accessible to residents in a kitchen cabinet.
Mar 12, 2025Routine
An unattended, uncovered trash can containing food waste was found in the main kitchen.
The home's emergency food was stored directly on the floor.
A cat present in the home did not have a current rabies vaccination certificate on file.
Fire drills conducted between April and June 2024 only utilized Stairwells A and C, failing to use alternate exit routes.
Mar 18, 2024Routine
A direct care staff person did not receive required annual training on meeting resident needs via assessment tools and safe management techniques.
Three unlocked, unattended medication bottles were found on a resident's dresser in an unlocked room.
Medication containers for a resident did not reflect updated administration instructions following changes to the prescription.
Nov 28, 2022Routine
A staff member raised their voice at a resident during an interaction, failing to treat the resident with dignity and respect.
Nov 7, 2022Routine
The home failed to submit an incident report to the Department regarding a report of financial exploitation of a resident.
A hired staff person did not have a completed criminal background check on file.
A staff person did not receive required fire safety and emergency preparedness orientation on their first day of work.
Oct 6, 2022Routine
A resident did not receive required assistance with activities of daily living as indicated in their assessment and support plan.
Residents experienced significant delays in staff response to toileting needs and emergency call pendants, which may constitute neglect.
Ownership & Operations
Who Operates This Facility
Hcri Sun III Tenant Lp
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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