Dresher Hill Health & Rehabilitation Center
Strong Medicare quality ratings; families often praise effective physical and occupational therapy programs. Still worth an in-person visit.
based on 66 Google reviews
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What this means for your family
While many families report successful rehab outcomes and praise the activities team, the facility has a history of serious, recurring complaints regarding hygiene and neglect. If you choose this facility, we strongly recommend frequent, unannounced visits and active involvement in your loved one's daily care to ensure their needs are being met.
Google Reviews
Google Reviews
66 reviews on Google“Dresher Hill Health & Rehabilitation Center receives highly polarized feedback, with many residents and families praising the physical therapy department and the dedication of specific staff members. However, there are recurring, serious allegations regarding neglect, poor hygiene, and unprofessional communication that prospective families must investigate thoroughly. The facility appears to be a 'hit-or-miss' environment where the quality of care may depend heavily on individual staff assignments.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy programs
- Engaging activities department
- Some staff members noted for genuine compassion and attentiveness
- Responsive administrative leadership for facility-related issues
Concerns
- Neglect regarding hygiene and basic care (soiled linens, delayed assistance) (mentioned by 7 reviewers)
- Unprofessional or rude staff behavior (mentioned by 5 reviewers)
- Facility cleanliness and unpleasant odors (mentioned by 4 reviewers)
- Poor communication and difficulty reaching staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the administration is very active in responding to community feedback; how does the leadership team involve families in addressing facility maintenance or cleanliness needs?
- 2The therapy programs here have a great reputation; could you tell me more about how the physical and occupational therapists work with residents to meet their specific mobility goals?
- 3What kind of daily activities or social events does the activities department organize to keep residents engaged and connected with one another?
- 4How do you ensure that staff members are able to respond promptly to call lights, especially during busy shifts or overnight hours?
- 5What is the protocol for communicating important medical updates or changes in care status to family members to ensure we stay in the loop?
- 6Could you describe the dining experience here, specifically how mealtime is structured and how you ensure nutritional needs are met?
Personalized based on this facility's data
Key Review Excerpts
“In all the facilities I've visited, I've never met a more attentive staff, and not just to my stepfather. I've observed the staff interacting with everyone, and the level of attention they give to each client, from the business office to the nurses,”
“The moment you get passed the check in desk you get slapped in the face by the smell of urine and feces. The staff are ignorant and disrespectful and talk to resid”
“My mother was only here for two days and got abused by 2 staff here!!!!! I highly do not recommend NOBODY TO ATTEND THIS PLACE!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring fire safety and building maintenance issues, with sprinkler system problems appearing in all three surveys and smoke barrier deficiencies in two surveys. The most frequent issues involve fire safety systems, electrical systems, and medication management. While all deficiencies have reported correction dates, the repeated fire safety violations across multiple years suggest ongoing maintenance challenges that families should discuss with administrators before considering placement.
Jan 30, 2026Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 19, 2024Routine1
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jan 5, 2024Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Dresher Hill Health & Rehabilitation Center
for profit
Chain Affiliation
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 11 of 125 (Best)
Ownership & Management
Owners
Shg Recs, LLC
Owner · Organization
Wwbv Holdings LLC
Owner (parent company) · Organization
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
66 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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