Sumner Place
Strong Medicare quality ratings; families often praise clean, well-maintained, and odor-free facility. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
Sumner Place is highly regarded for its cleanliness and compassionate staff, making it a strong candidate for long-term care. However, because multiple reviewers mentioned a waiting list, families should contact the admissions office early to inquire about availability and the current wait time.
Google Reviews
Google Reviews
23 reviews on Google“Sumner Place is consistently praised by families for its clean environment, attentive nursing staff, and genuine care for residents. Reviewers frequently highlight the facility's ability to keep residents engaged and comfortable, with specific mentions of staff patience and effective communication with families.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and odor-free facility
- Attentive and compassionate nursing staff
- Strong engagement and communication with families
- Consistent hygiene and personal care for residents
Concerns
- Long waiting list for admission (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high demand for residency at Sumner Place, what does your current waitlist process look like and how do you prioritize incoming residents?
- 2I noticed you have a 4-star rating for health inspections; could you share what specific improvements or changes you have implemented recently to address those areas?
- 3Your reviews consistently highlight the cleanliness and lack of odors in the facility; what is your secret to maintaining such a high standard of hygiene?
- 4Since family communication is a noted strength here, how do you typically keep families updated on their loved one's daily well-being and any changes in their care plan?
- 5What kind of daily engagement or social activities are available for residents to ensure they feel connected and active within the community?
- 6How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden medical emergency?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff has gone out of their way to make her comfortable and to interact with her despite her inability to communicate with them. The cleaning crew keeps the place looking good and smelling good all the time, which is not an easy task.”
“Smells very nice in hallways very clean. At an old nursing home the hallways stank they wouldn't change the sheets,pillow cases nothing it stank in the rooms and they rooms were disgusting. Sumner is a amazing place the rooms smell good they change my resident that I have there their clothes are changed everyday”
“She needed this with her developing dementia and fast physical decli”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
10
measures
2
measures
3
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sumner Place has ongoing challenges with fire safety systems and emergency preparedness that persist across all three surveys, with the same emergency power and fire safety issues appearing repeatedly from 2023 through 2025. The facility also shows recurring problems with infection control and electrical safety requirements. While all deficiencies have correction dates indicating the facility addresses identified issues, the pattern of repeated violations in critical safety areas suggests systemic maintenance and compliance challenges that families should carefully consider.
May 13, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 27, 2024Routine9
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Meet Health Care Facilities Code mechanical requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 25, 2023Routine17
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Sumner Place
nonprofit
Chain Affiliation
Vetter Senior Living
22 facilities nationwide
Chain avg rating: 4.3/5 · Rank 3 of 22 (Best)
Ownership & Management
Owners
Vetter Senior Living
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit sumnerplacecare.com
Medicare data downloads
Original nursing home datasets
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