Strake Court
Families consistently rate this highly — reviewers highlight caring and attentive nursing staff. Schedule a visit to confirm the fit.
based on 36 Google reviews
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What this means for your family
This facility offers a beautiful environment and many staff members who are genuinely dedicated to resident well-being. However, families must be extremely vigilant regarding staffing levels and medical oversight, as there are documented instances of neglect and poor communication from management during health crises.
Google Reviews
Google Reviews
36 reviews on Google“Families may find comfort in the facility's beautiful, homelike environment and the many staff members who are described as caring and attentive. However, there are serious allegations regarding medical neglect, poor hygiene, and lack of communication from corporate during crises. While some recent updates suggest improvements in service, significant concerns regarding staffing shortages and high costs persist.”
Quality Themes
Tap a score for detailsStrengths
- Caring and attentive nursing staff
- Beautiful and comfortable living spaces
- Welcoming, homelike atmosphere
- Effective respite care program
Concerns
- Staffing shortages leading to neglect (mentioned by 2 reviewers)
- High costs and hidden fees (mentioned by 2 reviewers)
- Inadequate hygiene and cleanliness during care crises
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
The owner uses highly templated responses that vary only slightly based on the star rating. While they acknowledge names when provided, they rarely address the specific substance of the reviews.
Questions for Your Tour
- 1We love how much the staff engages with the community in their responses; how do you ensure that same level of communication extends to families regarding daily updates?
- 2The living spaces look so beautiful and homelike; how do you personalize these spaces to make a new resident feel truly at home?
- 3With such a cozy, small community of 45, how do you manage staffing levels to ensure every resident receives attentive care even during busy or difficult shifts?
- 4Could you walk us through the dining experience and how the menu is planned to ensure consistent quality and nutrition?
- 5What specific protocols are in place to maintain high standards of cleanliness and hygiene, especially during times when the facility is at full capacity?
- 6How does the nursing team handle medical emergencies or sudden changes in a resident's health after regular business hours?
Personalized based on this facility's data
Key Review Excerpts
“The care givers were very accommodating when I needed them. The living space was clean and comfortable with areas for visitors that were attractive and homelike.”
“I have been a resident for 1 year. When I came to Strake I was in poor physical and mental health. I firmly believe that without Strake I would have given up on life.”
“The staff here is what makes the difference. They will go above and beyond to make it everything right.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Strake Court's most recent inspection in May 2022 identified issues regarding medication storage and reporting procedures. Previous inspections in 2019 noted several building maintenance and safety code concerns, such as lighting and sprinkler system maintenance, all of which were marked as corrected.
May 10, 2022Routine
Health Code (3 violations)
The facility failed to provide a locked area for all medications.
The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications.
The facility failed to immediately make an oral report of alleged ANE or send a written report of the investigation to HHSC when required.
Oct 15, 2019Routine
Life Safety Code (4 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Conroe AL, LLC
for profit
12 OAKS MANAGEMENT SERVICES, INC
ANDREA SMOORENBURG
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit 12oaks.net
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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