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Public Google reviewers rate this highly and often mention caring and attentive nursing staff. Schedule a visit to confirm the fit.
based on 36 Google reviews
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Public Google reviewers rate Strake Court highly. Reviewers highlight: caring and attentive nursing staff, beautiful and comfortable living spaces. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families may find comfort in the facility's beautiful, homelike environment and the many staff members who are described as caring and attentive. However, there are serious allegations regarding medical neglect, poor hygiene, and lack of communication from corporate during crises. While some recent updates suggest improvements in service, significant concerns regarding staffing shortages and high costs persist.
Quality Themes
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Concerns
Rating Trends
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Distribution · 66 analyzed
The owner uses highly templated responses that vary only slightly based on the star rating. While they acknowledge names when provided, they rarely address the specific substance of the reviews.
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Key Review Excerpts
“The care givers were very accommodating when I needed them. The living space was clean and comfortable with areas for visitors that were attractive and homelike.”
“I have been a resident for 1 year. When I came to Strake I was in poor physical and mental health. I firmly believe that without Strake I would have given up on life.”
“The staff here is what makes the difference. They will go above and beyond to make it everything right.”
Source: Texas Health & Human Services Commission
Key Findings
Strake Court's most recent inspection in May 2022 identified issues regarding medication storage and reporting procedures. Previous inspections in 2019 noted several building maintenance and safety code concerns, such as lighting and sprinkler system maintenance, all of which were marked as corrected.
Health Code (3 violations)
The facility failed to provide a locked area for all medications.
The facility failed to immediately make an oral report of alleged ANE or send a written report of the investigation to HHSC when required.
The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications.
Life Safety Code (4 violations)
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
Conroe AL, LLC
for profit
12 OAKS MANAGEMENT SERVICES, INC
ANDREA SMOORENBURG
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TX HHSC — View Official Record
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