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Assisted Living · Livonia, MI
33579 8 Mile Road, Livonia, MI 48152
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 58 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Storypoint Livonia highly. Reviewers highlight: warm, professional, and empathetic staff, beautiful, clean, and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
StoryPoint Livonia receives highly polarized feedback, with many families praising the facility's physical beauty, professional leadership, and compassionate staff during transitions. However, there are serious, specific allegations regarding neglect, poor hygiene, and medication errors that suggest inconsistent quality of care. Families considering this facility should weigh the positive experiences of many against these critical reports of inadequate daily living support.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff's warmth, others report severe neglect and lack of basic care.
Leadership is frequently praised for being responsive and supportive during the intake process.
Reviews are split between those calling the facility 'immaculate' and others reporting uncleaned rooms and poor hygiene.
Multiple reviewers specifically highlighted that residents enjoyed the food quality.
Reviewers mentioned a variety of activities and field trips that residents enjoyed.
At least one reviewer cited specific medication errors as a major reason for leaving.
Experiences vary significantly, with some praising the monitoring technology and others calling the care 'horrible'.
Some families found the facility beautiful but noted it was not affordable for their specific situation.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 32 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“All I can say if you care about your family members do not use this facility. We had my dad there for just over a year and it has been one issue after another, from medication errors, not cleaning the room properly (including leaving poop on the floor for over 24 hours), lying to us about sending out lab work, etc.”
“Upon her intake at the new facility, when we took off her shoes her nails were so long they were growing back into her toes, the bottom of her feet were black. When she was showered you could see the dirt on the bottom of the shower.”
“Every member of the staff has been remarkably kind, attentive, and genuinely caring. Executive Director Kathy has been an incredible partner in my father’s care — steady, supportive, and always willing to listen.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding resident safety, including failures to properly update care plans following falls that resulted in injury. Additionally, there have been documented instances where personal hygiene needs, such as regular bathing, were not consistently met.
Resident A's personal hygiene needs were not met; specifically, the resident bathed only two times during her last month at the facility despite requiring assistance.
The resident's service plan was not updated to reflect significant changes in care needs, specifically regarding increased fall risk and poor safety awareness.
Inadequate supervision and protection for Resident A, which resulted in multiple falls including a fall on 3/09/2025 that caused a hip fracture.
Failure to assure an organized program for protection and supervision, specifically regarding the use of bedside assistive devices (Halo Rings) for multiple residents.
Aeg Livonia Opco, LLC
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit storypoint.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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