Aspen Assisted Living LLC
Limited public data on Aspen Assisted Living LLC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 15 Google reviews
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What this means for your family
While many families appreciate the cozy, home-like environment and accessible leadership, there are serious, recurring reports of neglect and staffing issues. We strongly recommend conducting unannounced visits during weekends or evenings to verify the quality of care and staff availability for yourself.
Google Reviews
Google Reviews
15 reviews on Google“Aspen Assisted Living receives highly polarized feedback, with many families praising the warm, home-like atmosphere and accessible administration. However, significant concerns have been raised regarding staffing shortages, neglect of basic hygiene, and poor responsiveness to resident needs. Families should carefully weigh the positive reports of a cozy environment against serious allegations of inconsistent care and communication.”
Quality Themes
Tap a score for detailsStrengths
- Warm, home-like atmosphere
- Accessible and caring administration
- Clean and well-maintained facility
- Friendly and welcoming staff members
Concerns
- Staffing shortages and lack of responsiveness (mentioned by 2 reviewers)
- Neglect of basic resident hygiene and care (mentioned by 2 reviewers)
- Poor communication and rude interactions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the administration is very active in responding to feedback online; how do you use that open communication to address any concerns that families might raise?
- 2With your cozy, 20-resident home-like setting, how do you ensure that each resident receives consistent, personalized attention regarding their daily hygiene and personal care needs?
- 3What steps are you currently taking to maintain consistent staffing levels so that residents always feel supported and heard throughout the day and night?
- 4Since you have a smaller community, what does a typical afternoon look like for residents in terms of social engagement and activities?
- 5How do you keep families updated on their loved one's health status, and what is your protocol for communicating urgent medical changes or emergencies?
- 6How do you foster a positive and welcoming environment for the staff, and how does that translate into the daily care provided to the residents?
Personalized based on this facility's data
Key Review Excerpts
“The facility is always clean and smelling good. I love the homelike atmosphere.”
“The special part was I could talk to the administrator one on one. I have been to a lot of facilities that administer have their doors closed. She made it feel like home and still does.”
“Every time I came in to see her it was something wrong in this place. There was no staff to get in touch with for hours. Things missing out of my moms room.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified several concerns regarding medication administration accuracy, missing signatures on resident care agreements, and gaps in required emergency drill documentation. Additionally, past investigations substantiated that some staff members were performing medication tasks without proper training.
Aug 25, 2025Routine
Resident D’s weight was not recorded at the time of admission.
Medication logs for Residents A, B, C, and D did not contain initials of the person who administers the medication for various doses/dates.
Failure to conduct quarterly emergency/evacuation drills during specific required hours: evening/sleep hours drills were missed in Q3 and Q4 of 2023; a day drill was missed in Q2 of 2024. (REPEATED VIOLATION)
Resident A’s annual 2023 and 2024 resident care agreement was not signed by resident or the resident's designated representative.
Jul 11, 2024Complaint
Substantiated finding that staff were administering medications without being properly trained.
Aug 22, 2023Routine
Direct care staff Alissa Jackson’s employee file did not contain verification of competency in first aid and CPR before performing assigned tasks.
Direct care staff LaSha Sibley’s employee file did not contain verification of TB testing and results before assumption of duties.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit aspenalf.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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