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Public Google reviewers rate this highly and often mention compassionate and friendly staff. Schedule a visit to confirm the fit.
based on 12 Google reviews
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Public Google reviewers rate Story Point of Grand Ledge highly. Reviewers highlight: compassionate and friendly staff, smooth move-in and admission process. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Story Point of Grand Ledge is frequently praised for its compassionate and friendly staff who make the transition process smooth for new residents. While families appreciate the clean, tidy environment and the sense of community, there are concerns regarding staffing levels and high employee turnover.
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Distribution · 12 analyzed
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Key Review Excerpts
“My experience with Storypoint was exceptional! Starting with Sarah and Chelsea going above and beyond to get my father admitted and moved in.”
“My Mom's living there now in the assisted living section. Nice staff there's just not enough of them. I wish they would pay the people that have direct interaction with the residents a better wage so they would stay longer.”
“The staff had been incredibly helpful with getting my friend settled a short time ago. It's been going well and we are finally relieved that she is safe and well taken care of. And of course the little things matter as to the neat and tidy surroundings.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding the consistency of staff supervision and adherence to resident service plans, specifically regarding mobility assistance and toileting schedules. Additionally, some administrative gaps were noted in staff training records and required health screenings.
Resident was ambulating about the community without staff assistance as required by the resident's service plan.
Resident B's medication administration record (MAR) lacked detailed information on how the resident demonstrates anxiety or if nonpharmaceutical interventions should be used.
Failure to maintain a record of the meal census (residents, personnel, and visitors).
Facility did not have tuberculosis test results on record for Staff Person 1 (SP1).
Resident service plans (Residents A, B, and C) lacked sufficient detail regarding the specific level and type of assistance required for tasks like bathing.
No record of staff training was found for Staff Person 1 (SP1) and Staff Person 2 (SP2).
The facility failed to complete the annual tuberculosis (TB) risk assessment.
Resident A was not provided toileting assistance consistent with the service plan; documentation showed missed toileting sessions on multiple dates.
Great Lakes Senior Living Communities LLC
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Google Reviews
12 reviews from families & visitors
MI LARA — View Official Record
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