Stoneridge Poplar Run
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 19 Google reviews
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What this means for your family
While the facility has a strong reputation for physical maintenance and rehab outcomes, recent reports of severe understaffing and administrative turnover are concerning. We strongly recommend that you visit during off-peak hours and ask specific questions about current staffing ratios and medication administration protocols before committing.
Google Reviews
Google Reviews
19 reviews on Google“Stoneridge Poplar Run presents a stark contrast between its physical environment and its operational management. While families praise the facility's beautiful grounds, cleanliness, and effective rehab services, recent reports highlight significant concerns regarding high staff turnover, inadequate staffing ratios, and poor administrative communication.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Effective rehab therapy services
- Beautiful campus and grounds
- Responsive emergency medical care
Concerns
- High staff turnover and administrative instability (mentioned by 2 reviewers)
- Inadequate staffing ratios and poor response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent changes in leadership, how is the administration working to ensure consistent communication and stability for families?
- 2With your beautiful campus and grounds, what specific outdoor activities or social programs are available to keep residents engaged throughout the week?
- 3I understand that rehab therapy is a strength here; how do you coordinate that care with the nursing team to ensure a smooth transition for residents?
- 4Could you walk me through your current process for medication management to ensure accuracy and timely administration?
- 5Since your facility is well-regarded for emergency medical care, what is the protocol for notifying family members when a resident requires urgent attention?
- 6How are you currently addressing staffing levels to ensure that residents receive prompt assistance and consistent attention throughout the day and night?
Personalized based on this facility's data
Key Review Excerpts
“I had been at Poplar Run less then a week when I had a blood clot dislodge and go into my left lung, without the quick and decisive response the staff had on my behalf I wouldn’t be here to write a review for Poplar Run.”
“Staff sleeping on the job. PCAs doing housekeeping and reception to save money, yet they are suppose to provide good care for residents too… No med techs to give medications when meds are due!”
“My parents live here and they enjoy it very much! It is in a beautiful area and the facilities are really nice with new additions!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
4
measures
2
measures
Residents vaccinated for the flu
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Stoneridge Poplar Run shows a pattern of recurring fire safety and smoke barrier violations across multiple surveys, along with issues in resident assessment and care planning. One complaint was filed by a family regarding accident hazard prevention. While all deficiencies have correction dates, the repeated fire safety problems and care planning gaps suggest ongoing operational challenges that families should discuss during visits.
Nov 14, 2025Routine7
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Oct 3, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Construction Deficiencies
Meet other general requirements.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jan 12, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 8, 2023Routine7
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Ownership & Operations
Who Operates This Facility
Stoneridge Poplar Run
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit stoneridgeretirement.com
Medicare data downloads
Original nursing home datasets
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