Stonecreek Nursing & Rehabilitation
Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.
based on 15 Google reviews
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What this means for your family
The facility shows a strong recent trend of positive feedback regarding the rehabilitation team and administrative transparency. However, you should closely monitor hygiene standards and staff responsiveness during your visit, as past reviews have highlighted critical failures in basic care and call-light response times.
Google Reviews
Google Reviews
15 reviews analyzed“Families can expect a facility with a highly praised rehabilitation program and a staff that many describe as compassionate and family-oriented. However, there are serious historical reports of neglect regarding hygiene and significant delays in emergency assistance.”
Quality Themes
Strengths
- Compassionate and caring nursing staff
- Effective rehabilitation services
- Engaging activity programs
- Friendly and informative administration
Concerns
- Delayed response to call lights/emergency assistance
- Issues with hygiene and facility cleanliness
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and caring the nursing staff is here; how do you ensure that level of personal connection is maintained with every resident?
- 2With the great rehabilitation services you offer, what does the typical recovery plan look like for a resident working toward going home?
- 3Could you tell us more about the daily activity programs and how you keep residents engaged and social throughout the week?
- 4What specific protocols are in place to ensure that call lights and requests for assistance are responded to promptly, especially during busy shifts?
- 5How does the facility manage daily cleaning schedules and room maintenance to ensure a high standard of hygiene for all residents?
- 6The administration seems very friendly and informative based on what we've heard; how often can family members check in with the leadership team regarding their loved one's care?
Personalized based on this facility's data
Key Review Excerpts
“Stonecreek really cares about there patients and try our best to make them feel at home and loved . we have a awesome rehab. that really helps our patients get stronger and the nursing staff and nurse aides are kind and loving and take excellent care of our residents and our activity director she all ways has lots if fun things for our residents to do.”
“Jana Pate is the face of Stone Creek Nursing Home and Rehab. She is a wealth of information and glady shares with anyone that uses questions. Let her give you a tour or send you info about the community.”
“I heard an aid tell residents she was not giving them a shower because she didn't want to. The perineal care was definitely not the best the hall on the top right smelt like poop and tuna fish.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
7
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues across multiple areas, with families filing four complaint-triggered reports concerning resident abuse, wrongful use of belongings, staffing credentials, and care planning participation. The most persistent problems involve food safety and handling (cited four times across three years), care planning deficiencies, and medication management issues. While all violations show correction dates, the pattern of repeated food safety violations and recent complaints about abuse protection raise concerns about sustained quality improvements.
Apr 1, 2026Routine6
Environmental Deficiencies
Keep all essential equipment working safely.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 5, 2025Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Jan 15, 2025Complaint1
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Sep 25, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 24, 2024Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 15, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Ownership & Operations
Who Operates This Facility
Nacogdoches County Hospital District
for profit
INNOVATIVE SOLUTIONS HEALTHCARE LLC
KRISTIN BENNETT
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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