Stonebridge Oak Tree
Strong Medicare quality ratings; families often praise select staff members provide compassionate, dedicated care. Still worth an in-person visit.
based on 27 Google reviews

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What this means for your family
While some families report positive experiences with specific staff members, the facility has a concerning pattern of hygiene issues and inconsistent care. We strongly recommend that you conduct an unannounced visit to inspect the cleanliness of the rooms and ask management specifically about their protocols for housekeeping and medication oversight.
Google Reviews
Google Reviews
27 reviews on Google“Stonebridge Oak Tree receives highly polarized feedback, with some families praising individual staff members for compassionate care while others report severe neglect and hygiene issues. Critical concerns include inconsistent housekeeping, poor communication with management, and serious allegations regarding medical oversight and medication management. Families should be aware that experiences appear to vary significantly, with recent reviews highlighting a decline in service quality and cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Select staff members provide compassionate, dedicated care
- Common areas are generally well-maintained
- Effective physical and occupational therapy services
Concerns
- Poor housekeeping and unclean living conditions (mentioned by 4 reviewers)
- Negligence and lack of adequate patient monitoring (mentioned by 4 reviewers)
- Unprofessional management and poor communication (mentioned by 4 reviewers)
- Inappropriate medication management and over-medication (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your dedicated staff members; how do you foster that culture of care within your nursing team?
- 2Could you walk us through your daily cleaning and housekeeping schedule to ensure the resident rooms and common areas stay fresh and tidy?
- 3How does the nursing team manage medication administration and monitoring to ensure every resident's needs are met accurately and safely?
- 4What is your process for communicating important health updates or changes in condition to family members to ensure we are always in the loop?
- 5Can you tell us more about the physical and occupational therapy services available here and how they help residents maintain their independence?
- 6What does a typical day of social activities and dining look like for the residents in the common areas?
Personalized based on this facility's data
Key Review Excerpts
“Wendy Rimel went above and beyond to keep our family member taken care of during her care there. Wendy kept constant communication with the family and gave us peace that she would love and care for our family all the way until the end.”
“Photos below were taken the day we moved IN! This was the chair in his room - filthy! They told me they would cover it with a sheet!!! Horrible care!”
“We were pleased with the appearance and cleanliness of the assisted living rooms and dining room; however, after our Mother lived there a few months things became an almost daily battle. The housekeeping and laundry services were non-existent.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents needing more daily help over time
Residents whose walking got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Stonebridge Oak Tree shows concerning patterns with recurring deficiencies in food safety appearing across multiple surveys (2022-2025) and families have filed complaints about care quality and resident notification issues. The facility struggles with fire safety, medication management, and infection control, though all deficiencies have correction dates indicating efforts to address problems.
Feb 28, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 18, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 22, 2023Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Sep 27, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jun 3, 2022Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Ownership & Operations
Who Operates This Facility
Stonebridge Oak Tree
for profit
Chain Affiliation
Stonebridge Senior Living
12 facilities nationwide
Chain avg rating: 2.7/5 · Rank 3 of 12
Ownership & Management
Owners
Lierman, Mark
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit stonebridgeseniorliving.com
Medicare data downloads
Original nursing home datasets
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