Staunton Health and Rehab Ctr
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 38 Google reviews
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What this means for your family
The facility is widely recognized for its clean environment and dedicated, compassionate staff, making it a strong candidate for rehabilitation. However, because some families have reported communication lapses and difficulty reaching staff, we recommend establishing a clear point of contact for updates and ensuring your POA status is clearly documented upon admission.
Google Reviews
Google Reviews
38 reviews on Google“Staunton Health and Rehab Center receives high praise for its compassionate staff, cleanliness, and effective rehabilitation services. Families frequently highlight the facility's professional atmosphere and the helpfulness of employees across all departments, though a few recent reviews raise concerns regarding communication and staff conduct.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective physical therapy services
- Responsive administrative team
Concerns
- Communication issues with families and POAs (mentioned by 2 reviewers)
- Reports of rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the administration is very active in responding to feedback online; how do you typically handle updates or concerns regarding a resident's care with the family?
- 2What specific steps is the facility taking to increase the number of staff members available for direct resident care during busy shifts?
- 3We've heard great things about the physical therapy services here; could you tell us more about how the therapy team works with residents to meet their mobility goals?
- 4How does the nursing team manage medical emergencies or changes in health status during the overnight hours?
- 5What kind of daily activities or social outings are planned to keep the residents engaged and connected with one another?
- 6How do you ensure that the high standards of cleanliness and maintenance seen in your recent reviews are maintained across all resident rooms?
Personalized based on this facility's data
Key Review Excerpts
“All the employees from the administration, nurses, aides, house keeping, laundering, kitchen and maintenance are all so helpful even if it's not their particular job, they help you with whatever you need.”
“My 103 year old mother could not have gotten better care. I was informed about every medication change and any other care she needed.”
“Short staff e erywhere but I appreciate the attention they can give ( outside their normal job) to my mom and other residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
3
measures
8
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 11 complaint-triggered deficiencies, indicating families have filed reports about care issues. The most recurring problems involve infection control, medication management, and safety hazards, with safety concerns appearing in both routine inspections and family complaints across multiple years. While all deficiencies show correction dates, the persistent nature of these issues, particularly safety problems and recent complaints about care planning and accident prevention, warrant careful consideration during any visit.
Jan 23, 2026Complaint3
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 17, 2025Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Dec 3, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 3, 2024Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Mar 7, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 25, 2024Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Staunton Health and Rehab Ctr
for profit
Chain Affiliation
Summit Healthcare Consulting
9 facilities nationwide
Chain avg rating: 2.9/5 · Rank 5 of 9
Ownership & Management
Owners
Sc Illinois Holdco LLC
Owner · Organization
Apogee Tr
Owner (parent company) · Organization
Sc Illinois I Tbd Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit stauntonhrc.com
Medicare data downloads
Original nursing home datasets
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