Gillespie Health & Rehab Ctr
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 29 Google reviews
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What this means for your family
Gillespie Health & Rehab Center is highly regarded for its compassionate staff and clean environment, making it a strong candidate for your loved one. While the reviews are overwhelmingly positive, we recommend during your tour that you observe the condition of the resident rooms to ensure they meet your standards for freshness and maintenance.
Google Reviews
Google Reviews
29 reviews on Google“Gillespie Health & Rehab Center receives consistently high praise from families for its friendly, attentive staff and clean, well-organized environment. Reviewers frequently highlight the compassionate care provided by nurses and CNAs, as well as the facility's ability to keep residents comfortable and engaged. While most feedback is overwhelmingly positive, one reviewer noted minor maintenance issues and suggested that rooms could be kept fresher.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and CNA staff
- Clean, well-maintained facility
- Strong communication with families
- Effective rehab therapy programs
Concerns
- Minor maintenance issues and room freshness
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the current staffing levels, how does your team ensure consistent, personalized attention for each resident throughout the day?
- 2I noticed you are very active in responding to feedback online; how do you incorporate family input into the daily care plans for residents?
- 3What specific steps are being taken to address the recent state-reported deficiencies and ensure the facility remains in top shape?
- 4While the facility feels very welcoming, what is your process for handling routine maintenance or refreshing rooms to ensure they stay comfortable for long-term residents?
- 5Could you walk me through how your nursing team handles medical emergencies or sudden changes in a resident's health status during the night shift?
- 6What kind of social activities or programs do you have in place to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff are very friendly and personable. They care very much for the residents. They share stories of what my mom has been doing and are interested in stories about her life.”
“Every visit has been great with my dad. Always someone available to answer any questions I might have. Friendly staff ALWAYS. The facility is always clean, organized. Medication is on time, meals are served on time.”
“Overall, excellent care and concern for patients. The nurses and CNAs are top notch, food is good, rehab team is caring and helpful. Everyone is good at communicating and helping families to help their loved ones.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about care quality issues, and this facility shows recurring problems in quality of care, medication management, and infection control across multiple surveys. The most recent complaints involved inadequate treatment and poor bladder/bowel care management. While all deficiencies have correction dates, the pattern of repeated issues in core care areas suggests ongoing challenges with consistent quality standards that families should carefully evaluate.
Sep 18, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 17, 2025Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
May 7, 2024Routine1
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
May 26, 2023Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Ownership & Operations
Who Operates This Facility
Gillespie Health & Rehab Ctr
for profit
Chain Affiliation
Summit Healthcare Consulting
9 facilities nationwide
Chain avg rating: 2.9/5 · Rank 6 of 9
Ownership & Management
Owners
Sc Illinois Holdco LLC
Owner · Organization
Apogee Tr
Owner (parent company) · Organization
Sc Illinois I Tbd Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit gillespiehrc.com
Medicare data downloads
Original nursing home datasets
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