Starfish Care Homes

Strengths

• Compassionate end-of-life and transition care
• Beautifully maintained gardens and grounds
• Clean and orderly living environments
• Warm and caring staff members

Concerns

• Allegations of medication mismanagement and over-sedation (mentioned by 2 reviewers)
• Perceived decline in attentive care in memory care units

How They Respond to Reviews

This facility responds to some reviews.

Questions for Your Tour

• 1We've heard wonderful things about the beautiful gardens and grounds here; how do the residents typically enjoy the outdoor spaces during their daily activities?
• 2Since we are looking for a very attentive environment, could you walk us through your specific protocols for medication administration and how you track accuracy?
• 3What is the process for managing medical emergencies or changes in health status during the overnight hours?
• 4We noticed the staff is often described as very warm and caring; how do you ensure that level of personal connection is maintained as the community grows?
• 5Could you tell us a bit more about the daily dining experience and how much input residents have regarding the menu and meal quality?
• 6For residents with memory care needs, how do you ensure they receive consistent, personalized attention and engagement throughout the day?

Personalized based on this facility's data