Starfish Care Homes, LLC
Limited public data on Starfish Care Homes, LLC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 29 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking compassionate end-of-life care and a beautiful, clean environment. However, because of specific past allegations regarding medication errors, you should explicitly ask how they monitor medication administration and how they handle family concerns.
Google Reviews
Google Reviews
29 reviews on Google“Families often choose Starfish Care Homes for their compassionate end-of-life and memory care, frequently praising the owners' personal involvement and the beautiful, clean grounds. However, some reviewers have reported serious concerns regarding medication management and instances of perceived neglect or lack of responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life care
- Beautifully maintained gardens and grounds
- Clean and orderly living environments
- Attentive and caring staff members
Concerns
- Issues with medication management and accuracy (mentioned by 2 reviewers)
- Perceived decline in attentiveness in memory care
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1The gardens and grounds look absolutely beautiful; how often do the residents get to spend time enjoying the outdoor spaces?
- 2I noticed you take the time to respond to feedback from families; what is your process for addressing any concerns that arise regarding resident care?
- 3Could you walk me through your specific protocols for ensuring medication is administered accurately and on schedule every day?
- 4What does a typical daily schedule look like, and what kind of social activities are available to keep residents engaged?
- 5In the event of a medical emergency during the night, what is the immediate procedure for contacting doctors or transporting a resident to the hospital?
- 6We want to make sure the dining experience is something they look forward to; could you tell me more about the meal planning and how much input residents have in their food choices?
Personalized based on this facility's data
Key Review Excerpts
“The staff takes such loving attention of my wife who has dementia. They exceed my expectations for memory care. My wife is happy, safe and cared for.”
“Starfish gave my Grandpa the best end of life transitional care we could have asked for, we knew he was so well looked after which made this bittersweet end of life time so much more bearable.”
“The staff communicate with me and call with any concerns regarding my parents. I am comforted to know that they are safe and cared for.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Jun 10, 2025Complaint
The following deficiency was found during the on-site investigation of complaint 00132735 conducted on June 10, 2025:
Based on record review and interview, the manager failed to ensure a caregiver provided assistance with, or directed a resident’s personal hygiene according to the resident’s service plan, for one of three residents sampled. Findings include: 1. A review of R1’s medical record revealed a service plan which included a section titled “Shower Directed Care,” which read “[R1] will get a bed bath twice weekly due to safety issues…SHOWERS WILL BE DONE BY [R1’s hospice provider].” The service plan indicated R1 was to receive bed baths twice weekly, on Tuesdays and Saturdays. Further review revealed a “Care Tracking Sheet,” used for documenting services and activities of daily living for May 2025. The tracking sheet contained documentation indicating R1 was not showered on Saturday, May 3, 10, 17, 24, or 31, 2025. 2. In an interview, E1 advised R1’s hospice provider assisted R1 with showers; however, R1’s hospice provider did not come on Saturdays. E1 said R1’s shower schedule was not amended to accommodate R1’s hospice provider, and the caregiver did not assist R1 with bed bath services on Saturday. E1 agreed the caregiver did not assist with R1’s personal hygiene twice weekly as outlined in R1’s service plan.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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