Starfish Care Homes, LLC
Limited public data on Starfish Care Homes, LLC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 29 Google reviews
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What this means for your family
This facility is highly regarded for its beautiful environment and compassionate approach to end-of-life and memory care. However, because there are serious, specific allegations regarding medication errors and responsiveness, families should perform due diligence by asking for specific protocols regarding medication administration and how staff respond to resident distress.
Google Reviews
Google Reviews
29 reviews analyzed“Families looking for end-of-life or memory care often praise Starfish for its compassionate staff and beautiful, clean grounds. While many reviewers highlight the facility's warmth and professional care during transitions, there are serious allegations from some family members regarding medication errors and lack of responsiveness to resident needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life care
- Clean and well-maintained facilities
- Beautiful outdoor gardens and grounds
- Attentive and caring staff
Concerns
- Allegations of medication mismanagement and over-sedation (mentioned by 2 reviewers)
- Perceived decline in attentive care in memory care units
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We noticed how much you value responding to feedback from families; how does the management team use resident and family input to improve daily care?
- 2Could you walk us through your specific protocols for medication administration and how you ensure accuracy for every resident?
- 3What is the process for managing medical emergencies or sudden changes in health during the overnight hours?
- 4We've heard wonderful things about your beautiful gardens; how often are residents encouraged to spend time outdoors in the grounds?
- 5What does a typical daily schedule look like, and what kind of social activities are available to keep residents engaged?
- 6Could you tell us a bit about the dining experience, specifically regarding meal variety and how you accommodate different nutritional needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff takes such loving attention of my wife who has dementia. They exceed my expectations for memory care.”
“Starfish gave my Grandpa the best end of life transitional care we could have asked for, we knew he was so well looked after which made this bittersweet end of life time so much more bearable.”
“The staff communicate with me and call with any concerns regarding my parents. I am comforted to know that they are safe and cared for.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Oct 17, 2025Routine
The following deficiencies were found during the on-site compliance inspection conducted on October 17, 2025:
Based on record review and interview, the manager failed to ensure a resident provided evidence of freedom from infectious tuberculosis (TB) within seven calendar days after the resident’s date of occupancy. The deficient practice posed a potential TB exposure risk to residents. Findings include: 1. Arizona Administrative Code (A.A.C.) R9-10-113(A)(2)(a)(i-ii) states: “a. For each individual who is…admitted to the health care institution and who is subject to the requirements of this Section, baseline screening, on or before the date specified in the applicable Article of this Chapter, that consists of: i. Assessing risks of prior exposure to infectious [TB], ii. Determining if the individual has signs or symptoms of [TB].” 2. A review of R1’s medical record revealed evidence of documentation of a negative TB skin test, and a screening for risk of prior exposure to TB. However, evidence of baseline screening for signs and symptoms of TB was unavailable for review. 3. In an exit interview, the findings were reviewed with E2, and no additional information was provided.
Jul 13, 2023ComplaintCleanReport
An on-site investigation of complaint AZ00193061 was conducted on July 13, 2023, and no deficiencies were cited .
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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