St Paul's Towers
Strong Medicare quality ratings; families often praise exceptional panoramic views of the sf bay. Still worth an in-person visit.
based on 17 Google reviews

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What this means for your family
St. Paul's Towers is an excellent option for families seeking a vibrant, community-oriented environment with high-quality dining and impressive views. The staff's dedication to patient well-being is a standout feature. Since recent reviews are largely rating-only, I recommend visiting in person to personally verify the current level of clinical engagement and staff responsiveness.
Google Reviews
Google Reviews
17 reviews on Google“St. Paul's Towers is highly regarded for its vibrant community atmosphere and exceptional views, particularly for those in the skilled nursing area. Families frequently praise the attentive, caring staff and the high quality of the food, which includes fresh, scratch-made entrees. While the facility is well-maintained, there is a lack of detailed recent feedback regarding specific clinical or administrative concerns.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional panoramic views of the SF Bay
- Vibrant and engaged resident community
- High-quality, scratch-made dining
- Polite and caring nursing staff
- Well-maintained building and gardens
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
The owner primarily uses templated, repetitive phrases to acknowledge reviews. While they offer a specific contact method for negative feedback, most responses do not reference the specific content of the reviews.
Questions for Your Tour
- 1With such a small community of 43 residents, how do you ensure everyone feels included and connected during daily social hours?
- 2The views of the SF Bay are stunning; are there specific outdoor spaces or gardens where residents frequently spend their afternoons?
- 3I've heard wonderful things about the scratch-made dining here; could you tell me more about how much input residents have in the daily menus?
- 4Since the nursing staff is so highly rated, how do you ensure that level of personalized, caring attention remains consistent during shift changes?
- 5What does the schedule look like for organized group activities and special events throughout the week?
- 6In the event of a medical emergency after hours, what are the specific protocols for contacting the family and coordinating with outside physicians?
Personalized based on this facility's data
Key Review Excerpts
“Every staff member that I came in contact with was pleasant and genuinely cared about my father's well being. This place goes above and beyond based on my experiences with other similar facilities.”
“The feeling of community at SPT is remarkable. I’m so glad we are here. We enjoy the lake and the gardens the other side of Grand Ave, and if we don’t feel like walking even that far, we have our building’s own rooftop garden.”
“Unlike other facilities that we visited, there was an air of vibrancy the minute that you entered; even people who were using walkers were energetic and engaged. Residents take an active role in running the facility. The food is very good.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
5
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across all three surveys, with issues consistently appearing in medication management, fire safety systems, and food service operations. The most serious concern is repeated problems with backup power systems and medication oversight that persist across multiple years despite reported corrections. While all deficiencies show correction dates, the facility's inability to maintain compliance suggests ongoing operational challenges that families should investigate during visits.
Sep 12, 2024Routine15
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Oct 13, 2022Routine17
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jun 27, 2019Routine10
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
St Paul's Towers
nonprofit
Chain Affiliation
Front Porch
9 facilities nationwide
Chain avg rating: 4.6/5 · Rank 2 of 9 (Best)
Ownership & Management
Owners
Front Porch Communities and Services
Owner · Organization
Merkin, Nickolas
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Nelson, Harry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Pennington, Paige
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit frontporch.net
Medicare data downloads
Original nursing home datasets
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