Lake Park Senior Living
Families consistently rate this highly — reviewers highlight beautifully renovated building with lake merritt views. Schedule a visit to confirm the fit.
based on 59 Google reviews
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What this means for your family
The facility offers a beautiful environment and an excellent sales team for initial tours. However, because recent reviews suggest a decline in security and food consistency following a change in ownership, families should specifically ask about current security protocols and food management stability.
Google Reviews
Google Reviews
59 reviews on Google“Families often praise the beautiful, renovated facilities and the warm, professional sales and administrative staff. However, recent reviews following a change in ownership highlight significant concerns regarding declining security, food availability, and service quality.”
Quality Themes
Tap a score for detailsStrengths
- Beautifully renovated building with Lake Merritt views
- Professional and welcoming sales and tour staff
- Spacious and well-maintained apartments
- Vibrant social community and activities
Concerns
- Decline in service quality following change in ownership (mentioned by 3 reviewers)
- Issues with food availability and quality (mentioned by 2 reviewers)
- Decreased security and building access control (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 61 analyzed
How They Respond to Reviews
The owner uses personalized templates for 5-star reviews, often addressing the reviewer by name. For negative reviews, the response pattern shifts significantly from professional acknowledgment to highly defensive and accusatory language.
Questions for Your Tour
- 1We've heard such wonderful things about the beautiful renovations and the views of Lake Merritt; could you show us how the apartment layouts maximize that scenery?
- 2With the recent changes in ownership, what steps are being taken to ensure the high standard of service and staff consistency remains a priority?
- 3How do you manage food availability and menu variety to ensure residents always have nutritious and appealing meal options?
- 4Could you explain your current protocols for building access control and how you ensure the community remains secure for all residents?
- 5We'd love to hear more about the social calendar—what are some of the most popular community activities that help residents stay connected?
- 6How is the communication flow handled between the care staff and family members, especially regarding any changes in a resident's daily needs?
Personalized based on this facility's data
Key Review Excerpts
“The food is delicious and I frequently eat with my mom. But most importantly, the staff is caring and wonderful and as my mom has needed more help, they can step in and make [it work].”
“My mother-in-law enjoyed Lake Park for many years until the recent purchase of it by Pacifica. After the purchase, the internal communication and quality of services declined rapidly, including decreased security (random people entering the building and apartments), and regularly running of food, which is so awful!”
“I'm happy to report their staff was consistently attentive and engaged during all my visits and phone conversations. I sincerely believe that they did the best they could to give my mother the respect and personal care anyone would expect.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 28, 2026OtherClean
FACILITY EVALUATION REPORT
Apr 24, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 20, 2026ComplaintClean
The complaint investigation found the allegation regarding the elevator to be substantiated. The primary deficiency cited relates to the facility's maintenance and operation, specifically the inoperable elevator #2. The facility was cited for failing to maintain the premises in good repair, resulting in two Type B deficiencies.
Dec 29, 2025OtherClean
The facility was visited unannounced for a Case Management review. The Licensing Program Analyst met with the Executive Director and reviewed the amended report for a previous complaint. No deficiencies were cited during this visit.
Dec 18, 2025InspectionClean
The facility underwent a 1-Year Annual Required inspection on December 18, 2025. The inspector noted that the facility appeared well-maintained, with adequate lighting, proper temperature control, and sufficient supplies. No deficiencies were observed or cited during this visit.
Jul 22, 2025ComplaintClean
This report details a complaint investigation conducted on 07/08/2025, with findings documented on 07/22/2025. All allegations cited—including insufficient supplies, inadequate training, failure to report, failure to evaluate changes, pest issues, food service, and facility maintenance—were investigated and found to be unsubstantiated. The facility was observed to be well-maintained with proper procedures in place for supplies and reporting.
Jun 19, 2025ComplaintClean
This report details a complaint investigation concerning the maintenance of the facility elevator. The allegation was substantiated because the elevator was found to be nonoperational and out of service for an extended period. The facility was cited for failing to ensure the elevator was maintained in good repair, resulting in both a Type B citation and a Type A citation due to the immediate safety risk.
Apr 22, 2025ComplaintClean
This report details a complaint investigation regarding the maintenance of the facility elevator. The allegation was substantiated because elevator two has been nonoperational since November, despite management efforts to repair it. One Type B deficiency was cited concerning the facility's failure to maintain the elevator in good repair.
Ownership & Operations
Who Operates This Facility
Lake Merritt Senior Living Llc;calson Care Oakland
KORFHAGE, KIRSTEN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit lakeparkseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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