St Paul's Manor
Families consistently rate this highly — reviewers highlight prime location near balboa park and public transit. Schedule a visit to confirm the fit.
based on 26 Google reviews
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What this means for your family
St. Paul's Manor is an excellent choice for seniors seeking an active, social lifestyle in a prime San Diego location. The community excels in resident engagement and staff friendliness, though families should remain vigilant and maintain open communication regarding personal property due to a past reported incident of theft.
Google Reviews
Google Reviews
26 reviews on Google“St. Paul's Manor is highly regarded by long-term residents and their families for its vibrant, social atmosphere and unbeatable location near Balboa Park. Reviewers frequently praise the friendly staff and the variety of resident activities, though one serious allegation of employee misconduct was reported in the past.”
Quality Themes
Tap a score for detailsStrengths
- Prime location near Balboa Park and public transit
- Friendly and attentive staff
- Active community with frequent social activities
- Welcoming and social resident population
Concerns
- Allegation of employee theft/misconduct
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We love how close the facility is to Balboa Park; are there any regular group outings or walks that residents participate in together?
- 2It's great to see how much the management engages with feedback online; how does the leadership team use resident and family input to improve the community?
- 3The social atmosphere here seems wonderful; what are some of the most popular weekly activities or clubs that help new residents settle in?
- 4With the active community you have here, how do you help a new resident find their footing and start making friends during their first week?
- 5What specific protocols are in place to ensure resident safety and the security of their personal belongings within the manor?
- 6In the event of a medical emergency or a sudden change in health, how quickly can the staff respond and what is the process for notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“My mom spent years resisting the idea of moving into a senior living community, but wow, what a difference The Manor has made in just four months! Every morning she meets up with new friends for coffee and crosswords, and there's always something going on to keep her mind and body active.”
“The staff are caring, attentive and truly take pride in their work. It’s a supportive and well run community in a great location, and I am very happy I chose to live here.”
“The Manor and the 11th story Tower side are open with reasonably priced Studios and apartments. For this area downtown near Balboa Park walking distance, it's just great.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Oct 22, 2025RoutineCleanReport
The facility underwent an unannounced Required Annual Inspection. The inspection found the facility to be clean, sanitary, and in good repair across all inspected areas. No deficiencies were observed or cited during this annual inspection.
May 8, 2025Complaint
The inspection was a Case Management visit conducted to cite deficiencies found during a separate complaint investigation. Multiple deficiencies were cited related to improper eviction procedures, including missing required information in the notice to quit. Additionally, the facility was cited for failing to report the hiring of a new administrator to the Department within the required timeframe.
The facility failed to ensure that general policies cited for eviction were in writing, for the purpose of resident cohabitation, and included in the admission agreement. This was evidenced by the manner in which the eviction notice was served.
The facility served an eviction notice to a resident for failure to comply with a general policy, but the underlying policy was not properly established or disclosed at the time of admission. This posed a potential personal rights risk.
The facility failed to reasonably accommodate the individual needs and preferences of a resident regarding their daily routine. The resident's request for verbal or phone sign-out/in was denied.
The facility did not reasonably accommodate the individual need/preference of a resident regarding their life at the facility, despite the request being reasonable concerning safety and peer well-being. This posed a potential personal rights risk.
May 8, 2025Follow-up
The inspection was a Case Management visit conducted to cite deficiencies found during a separate complaint investigation. Multiple deficiencies were cited related to improper eviction procedures, including missing required information in the notice to quit. Additionally, the facility was cited for failing to report the hiring of a new administrator to the Department within the required timeframe.
The facility failed to send a written report of the eviction to the licensing agency within five (5) days of service. This poses a potential personal rights risk to persons in care.
The notice to quit did not include the effective date of the eviction. This poses a potential personal rights risk to persons in care.
The notice to quit did not include resources available to assist in identifying alternative housing and care options. This poses a potential personal rights risk to persons in care.
The notice to quit did not include a statement informing residents of their right to file a complaint with the licensing agency. This poses a potential personal rights risk to persons in care.
The notice to quit did not include the exact statement regarding the right to contest the eviction as specified in Health and Safety Code Section 1569.683(a)(4). This poses a potential personal rights risk to persons in care.
The facility failed to notify the Department in writing within thirty (30) days of the hiring of a new administrator. This poses a potential health, safety, and personal rights risk to persons in care.
Oct 23, 2024OtherCleanReport
The facility underwent a required One-Year Inspection and was found to be in substantial compliance with Title 22 regulations. The inspector noted that the facility was clean, well-equipped, and that staff treated residents with dignity. No deficiencies were observed or cited during this inspection.
Feb 28, 2024Follow-upCleanReport
The facility underwent an unannounced Case Management visit. The analyst found the facility and residents to be safe, and the ambient internal air temperature was compliant. No deficiencies were observed or cited during the visit.
Jan 11, 2024Follow-up
The unannounced Case Management visit cited two deficiencies stemming from an incident report regarding a resident's fall. One deficiency (CCR 87466) was deemed a Type A violation due to the immediate health and safety risk posed by failure to observe and report changes in a resident's condition. The second deficiency (CCR 87224(a)) was a Type B violation related to improper eviction procedures.
The licensee failed to ensure that changes in physical functioning were observed, documented, and brought to the attention of the resident’s physician. This posed an immediate health and safety risk to persons in care.
The licensee evicted a resident without providing the required thirty (30) days written notice. This posed a potential personal rights risk to persons in care.
Oct 24, 2023OtherCleanReport
The facility underwent a required One-Year Inspection and was found to be substantially compliant with Title 22 regulations. The report details a thorough tour and review of various operational areas, noting positive observations regarding safety, cleanliness, and resident care.
Sep 18, 2023OtherCleanReport
The facility underwent an unannounced Case Management - Incident visit following a self-submitted incident report. The Licensing Program Analyst conducted a brief tour, collected records, and interviewed staff. No deficiencies were observed or cited during this visit.
Ownership & Operations
Who Operates This Facility
St Paul's Episcopal Home, INC
RAPP, DAMIEN
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
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