St Johns Place
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 63 Google reviews

Watch St Johns Place
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (13 vs median 10)
Bottom 25% in MO · Critically understaffed (RN) · Significantly below average staffing · No penalties on record
What this means for your family
While some reviewers report positive experiences, the facility has a concerning pattern of reports regarding poor hygiene, lack of transparency, and unprofessional staff behavior. We strongly advise families to conduct an unannounced visit and ask specifically about their protocols for incident reporting and incontinence care, as these are recurring points of concern.
Google Reviews
Google Reviews
63 reviews on Google“St Johns Place receives highly polarized feedback, with a large volume of generic five-star reviews from 2021 contrasting sharply with detailed, critical accounts from family members. While some visitors praise specific staff members for being attentive and loving, others report serious concerns regarding cleanliness, neglect, and a lack of transparency from management. Families should be aware of significant allegations regarding poor communication, hygiene issues, and inadequate care for complex medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Specific staff members noted for kindness
- Supportive therapy services for some residents
- Friendly atmosphere reported by some visitors
Concerns
- Lack of transparency and dishonesty regarding patient care (mentioned by 3 reviewers)
- Poor hygiene and cleanliness standards (mentioned by 3 reviewers)
- Rude, unprofessional, or dismissive staff behavior (mentioned by 5 reviewers)
- Inadequate staffing or lack of staff presence (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding staffing levels, how do you ensure consistent, attentive care for residents throughout all three shifts?
- 2Could you walk me through your current protocols for maintaining room cleanliness and hygiene standards, as this is a top priority for our family?
- 3What specific steps is the leadership team taking to improve communication and transparency with families regarding changes in a resident's daily health status?
- 4How do you handle medication management and ensure accuracy, especially during shift changes or when new staff are on duty?
- 5We’ve heard wonderful things about some of your therapy staff; how do you foster that same level of kindness and professionalism across the entire care team?
- 6What does a typical day look like for a resident here, and how do you encourage social engagement for those who might otherwise stay in their rooms?
Personalized based on this facility's data
Key Review Excerpts
“The staff here is amazing! My mother was a resident there twice after a major car accident. She received excellent care and recovered quickly.”
“I was an ALS patient at St John's Place this past week... Almost everyday I was put in a Jerry Chair (Torture Chair) where I would have to support my body with my feet. At night I couldn't sleep because of the pain.”
“They are not honest and hide what has happened to my mother. When confronted about it, they got aggressive and refused to show us any incident report or camera footage.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
St Johns Place shows concerning patterns with 15 complaint-triggered deficiencies across recent surveys, indicating families have repeatedly reported problems. The facility struggles most with medication management, care planning, and nursing staff training - issues that have persisted through 2025. While all deficiencies are marked as corrected, the recurring nature of problems in core care areas warrants careful scrutiny during visits.
Dec 9, 2025Routine8
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Dec 9, 2025Complaint5
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 21, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jul 3, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Aug 27, 2024Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Mar 20, 2024Routine13
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Emergency Preparedness Deficiencies
Develop a communication plan.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
St Johns Place
for profit
Ownership & Management
Owners
Bentley, David Joe
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Bentleys Extended Care
2.0 miNursing Home · Overland, MO
Oak Knoll Skilled Nursing & Rehabilitation Center
3.2 miNursing Home · Ferguson, MO
Nhc Healthcare, Maryland Heights
3.7 miNursing Home · Maryland Heights, MO
River Crossing Rehab and Healthcare Center
4.3 miNursing Home · Saint Louis, MO
Monarch Springs Wellness & Rehabilitation
4.3 miNursing Home · University City, MO
Barnes-Jewish Extended Care
4.7 miNursing Home · Saint Louis, MO