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Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 56 Google reviews
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No Medicare penalties on record · Staff turnover reported at 25%
Spruce Manor Nursing & Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: effective physical and occupational therapy and engaged and responsive leadership team. Review the component ratings and current source records before deciding.
Spruce Manor Nursing & Rehabilitation Center receives highly polarized feedback, with some families praising the therapy team and staff attentiveness, while others report severe neglect and unprofessional behavior. Common criticisms include long wait times for assistance, poor hygiene, and inadequate communication, particularly regarding medical needs and dietary restrictions. Prospective families should be aware of the significant inconsistency in care quality reported across different units.
Quality Themes
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Concerns
Rating Trends
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Distribution · 59 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“When she rang for help to use the bathroom, she was either made to wait for hours or told, “That’s what you have a diaper on for.” That kind of response is inhumane and completely unacceptable.”
“Jason and his leadership team are compassionate, engaged, accessible, and responsive. ‘Meetings’ were scheduled early in my stay and concerns quickly addressed.”
“I have had to wait 6 hours for a nurse to come in and give me my pain meds, when I can hear her practically right outside my door. Some of the aids and nurses are really good, but they are few and far between.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Spruce Manor shows a manageable inspection record with 6 deficiencies across 3 surveys, all corrected by the facility. The main areas of concern were daily care assistance, care planning, and emergency preparedness protocols. Issues appear to be isolated to individual surveys rather than persistent problems, and the facility has addressed each deficiency with documented correction dates, suggesting responsive management.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Spruce Manor Nursing & Rehabilitation Center
for profit
Saber Healthcare Group
126 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 125 (Highest rating)
Owners
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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