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Public Google reviewers rate this highly and often mention compassionate and loving staff. Schedule a visit to confirm the fit.
based on 6 Google reviews
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Public Google reviewers rate Springview - Ross Building highly. Reviewers highlight: compassionate and loving staff, positive experiences at the graham location. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a caring and loving environment, with multiple reviewers praising the staff's compassion. However, there is a critical report regarding a serious lack of transparency and medical oversight concerning bed sores during a resident's transition to skilled nursing.
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Distribution · 6 analyzed
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Key Review Excerpts
“My husband was a patient at Springview Memory Care until he lost the ability to stand or walk. As soon as a skilled nursing facility in the area had space, he was transferred there, that decision having been made by Springview 2 weeks before the transfer. The initial assessment at the SNF the day he arrived revealed 13 bed sores, 2 of which are going to require surgery.”
“Caring and loving staff. Highly recommend.”
“My mother stayed at the Graham location & they were wonderful! Little concern about neighborhood but no problems at all. Would highly recommend Springview when your parents need extra care!”
Source: NC Division of Health Service Regulation
The facility failed to ensure that the SCUC was assessing the supervision needs of all residents and providing appropriate supervision. Additionally, staff starting times were not adjusted to meet regulatory requirements for staffing in the SCU.
The facility failed to provide adequate supervision for a resident with high fall risk, as evidenced by two documented falls in one month resulting in a shoulder fracture and an emergency department visit. There was no documentation showing that increased supervision was implemented following the initial fall. Additionally, the resident's medical record lacked progress notes following the incident.
The facility failed to maintain adequate staffing levels in the Special Care Unit to meet minimum regulatory requirements on 26 of 30 sampled shifts. Specifically, there was insufficient staff present to provide necessary personal care and supervision for a resident census of 10-12 residents.
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NC DHSR — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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