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Public Google reviewers rate this highly and often mention caring and loving staff. Schedule a visit to confirm the fit.
based on 6 Google reviews
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Public Google reviewers rate Springview - Brock Building highly. Reviewers highlight: caring and loving staff, positive experience at the graham location. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a caring and loving environment, with multiple reviewers praising the staff's compassion. However, there is a critical report of significant medical neglect regarding bed sores during a resident's transition from memory care.
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Distribution · 6 analyzed
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Key Review Excerpts
“My husband was a patient at Springview Memory Care until he lost the ability to stand or walk. As soon as a skilled nursing facility in the area had space, he was transferred there, that decision having been made by Springview 2 weeks before the transfer. The initial assessment at the SNF the day he arrived revealed 13 bed sores, 2 of which are going to require surgery.”
“Caring and loving staff. Highly recommend.”
“My mother stayed at the Graham location & they were wonderful! Little concern about neighborhood but no problems at all. Would highly recommend Springview when your parents need extra care!”
Source: NC Division of Health Service Regulation
The facility failed to serve therapeutic diets as ordered by the physician. Specifically, three residents who required chopped meats were not served food in the correct consistency, as evidenced by a resident being served an unchopped salmon patty.
The facility failed to maintain adequate staffing levels in the Special Care Unit to meet minimum regulatory requirements. On 30 sampled shifts, there were insufficient staff members present to provide necessary personal care and supervision for a resident census of 11-12 residents.
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NC DHSR — View Official Record
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