See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Spring Hills Post Acute Hamilton

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3 Hamilton Health Place, Hamilton, NJ 0869055 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 225 Google reviews

5
4
3
2
1
Spring Hills Post Acute Hamilton Nursing Home in Hamilton, NJ — Street View
Street View

Watch Spring Hills Post Acute Hamilton

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility offers an excellent physical therapy program and a modern environment, which can be very beneficial for short-term recovery. However, the recurring reports of neglect and poor responsiveness to call bells are critical red flags; we strongly advise families to visit frequently and monitor their loved one's daily hygiene and medication schedule closely.

Google Reviews

Google Reviews

225 reviews on Google
Spring Hills Post Acute Hamilton (also referred to as Accela) presents a polarized experience for families. While many reviewers praise the modern, clean facility and the high quality of the physical therapy department, a significant number of families report serious concerns regarding chronic understaffing, neglect of basic hygiene, and poor responsiveness to call bells. Families should be aware that experiences appear to vary greatly depending on the specific unit and shift.

Quality Themes

Tap a score for details
Food7.0Staff5.0Clean6.0Activities8.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Highly skilled and professional physical therapy team
  • Modern, clean, and well-maintained facility
  • Attentive and compassionate individual staff members
  • Responsive administrative leadership

Concerns

  • Chronic understaffing leading to ignored call bells (mentioned by 14 reviewers)
  • Poor hygiene and neglect of basic patient needs (soiled diapers, lack of bathing) (mentioned by 10 reviewers)
  • Inconsistent or poor medication management (mentioned by 4 reviewers)
  • Missing personal belongings and clothing (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'18(25)'20(5)'22(11)'24(22)'26(30)

Distribution · 212 analyzed

5
135
4
22
3
12
2
6
1
37

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that physical therapy is a noted strength here, how do you coordinate those sessions with the daily care schedule to ensure residents aren't rushed?
  • 2I noticed that staffing levels are a primary focus for your team; what specific protocols are in place to ensure call bells are answered promptly during peak hours or shift changes?
  • 3Could you walk me through your process for monitoring hygiene and daily grooming to ensure residents' personal care needs are consistently met?
  • 4How do you manage medication administration to ensure accuracy, and what is your process for notifying families if there is a change or a missed dose?
  • 5What systems do you have in place to track and safeguard personal belongings, such as clothing and electronics, to prevent them from being misplaced?
  • 6I appreciate that your leadership team is responsive to feedback online; how do you typically communicate with families regarding day-to-day updates or concerns about their loved one's care?

Personalized based on this facility's data


Key Review Excerpts

The physical therapy here is very good. Therapist’s Paige Murray and Courtney Dixon worked with my father, they both were very professional and compassionate towards him and his therapy needs.

Rehab patient's child · 2024★★★★★

My 82-year-old dad spent the last 2 months of his life here... His aide Fednor was the bright spot during his stay at Accela. Fednor is incredibly attentive, friendly, skilled, warm, and always helped my dad with whatever he needed.

Long-term resident's family · 2025★★★☆☆

I arrived to find my mother covered in soiled linen, dirty tray, and slumped down on her bed. My mother is a small frail woman that came here after her hospital stay to get stronger physically.

Rehab patient's child · 2022☆☆☆☆
Source: 225 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.70hrs
93%
Registered nurses for medical care
Total Nursing
4.74hrs
OK
All nurses + aides combined
Staff Turnover
86%
Lower is better (< 30% = good)
RN Turnover
78%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
5/ 5
Better Than Avg

1

measures

Worse Than Avg

2

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility18.3%
Worse than Avg
Here
18.3%
US
81.8%
NJ
78.7%
Mercer
71.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility28.6%
Worse than Avg
Here
28.6%
US
79.7%
NJ
80.1%
Mercer
76.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
NJ
1.2%
Mercer
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
1penalties
Above state avg (8.5)
17 complaint-triggered
$17,192 in fines

Families have repeatedly filed complaints against this facility, resulting in 17 complaint-triggered deficiencies spanning multiple care areas. The most recurring problems involve care planning and assessments, infection control, medication management, and nursing staff oversight. While all deficiencies show correction dates, the pattern of repeated issues across surveys—particularly with infection control appearing in four separate inspections—suggests ongoing systemic challenges that families should carefully consider.

Oct 24, 2025Complaint
2
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Feb 14, 2025Routine
6
0836Potential for harm · WidespreadCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 14, 2025Complaint
4
0622Potential for harm · PatternCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

May 14, 2024Complaint
3
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Oct 20, 2023Complaint
8
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 12, 2023Routine
3
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0836Minimal · WidespreadCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Federal Penalties

Fine

Oct 24, 2025

$11,175

Ownership & Operations

Who Operates This Facility

Owner / Operator

Spring Hills Post Acute Hamilton

Organization Type

for profit

Ownership & Management

Owners

Spring Hills Holdings LLC

Owner · Organization

100%

Oak Spring Holdings LLC

Owner (parent company) · Organization

Oak Spring Holdings Nj INC

Owner (parent company) · Organization

Markowits, Alexander

Owner (parent company)

Key personnel

Cziment, RafaelContracted Managing EmployeeHook, GregoryContracted Managing EmployeeHook, GregoryOfficer / DirectorMarkowits, AlexanderOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call