Spring Creek Rehabilitation and Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 481 Google reviews
Watch Spring Creek Rehabilitation and Nursing Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (13 vs median 8.0)
Below average in PA · Below recommended RN staffing · $21,445 in fines
What this means for your family
This facility offers a strong rehabilitation program with dedicated therapists, which may be beneficial for short-term recovery. However, families must be prepared to act as active advocates, as multiple reviewers noted issues with call-button response times and communication. We strongly recommend visiting unannounced and labeling all personal belongings to prevent loss.
Google Reviews
Google Reviews
481 reviews on Google“Spring Creek Rehabilitation and Nursing Center receives highly polarized feedback, with some families praising the dedicated physical therapy team and friendly staff, while others report severe concerns regarding cleanliness and neglect. While many visitors find the environment pleasant and the staff attentive, a significant number of reviewers cite issues with persistent odors, slow response times to call buttons, and inconsistent care standards. Families should be prepared to be highly involved in advocating for their loved ones, as communication with medical staff can be difficult.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Friendly and welcoming front-desk staff
- Courteous and caring nursing aides
- Clean and well-decorated common areas
Concerns
- Persistent urine odors and lack of cleanliness in patient rooms (mentioned by 12 reviewers)
- Slow or non-existent response to call buttons (mentioned by 7 reviewers)
- Difficulty communicating with medical staff or doctors (mentioned by 6 reviewers)
- Poor food quality and cold meals (mentioned by 6 reviewers)
- Lost or missing personal clothing and items (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 226 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the high volume of residents at this facility, what specific protocols are in place to ensure call buttons are answered promptly and that residents receive timely assistance?
- 2I noticed some concerns regarding room maintenance; could you walk me through your daily housekeeping schedule and how you ensure consistent cleanliness in private living areas?
- 3Since physical and occupational therapy are known strengths here, how do you integrate those services into the daily routine for residents who aren't currently in active rehab?
- 4What is your process for keeping families updated on medical changes, and how can we best coordinate with the nursing staff if we have questions about our loved one's care plan?
- 5We understand that laundry can sometimes be a challenge in a large facility; what systems do you have in place to track personal clothing and prevent items from being misplaced?
- 6Could you share how the kitchen team manages meal quality and temperature, and are there options for residents if they find the standard menu options don't meet their dietary preferences?
Personalized based on this facility's data
Key Review Excerpts
“Your physical therapist Seph and Jalen have been wonderful as well as very patient with Chuck who is bedfast. They are getting him up in a sitting position and patiently working with him tirelessly to help him gain strength.”
“My friend passed away peacefully (he was 89). His last years at Spring Creek had him socializing and enjoying his day hours doing things other than just watching TV.”
“The aids will just sit in the hall and listen. I am CONSTANTLY ignored during feeding times after being moved to a different floor, them forgetting to bring me meals 3 entire ti”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints leading to 23 deficiencies, with recurring issues in safety hazards, treatment care, and food service quality. The facility shows persistent problems across surveys including building safety violations, medication management issues, and inadequate nursing staffing. While all deficiencies report correction dates, the pattern of repeated violations in core care areas suggests ongoing systemic challenges that warrant careful consideration.
Apr 9, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 17, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jul 7, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 17, 2025Routine20
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Apr 17, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Mar 21, 2025Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Federal Penalties
Fine
Jul 7, 2025
$9,110
Fine
Oct 15, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Spring Creek Rehabilitation and Nursing Center
for profit
Ownership & Management
Owners
Rosenzweig, Steven
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
481 reviews from families & visitors
Official Website
Visit springcreekrehabandnursing.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Merakey Pennsylvania
1.4 miAssisted Living · Steelton, PA
River's Bend Health & Rehab Center
2.6 miNursing Home · Harrisburg, PA
Viva Senior Living at Harrisburg
2.6 miAssisted Living · Harrisburg, PA
Homeland Center
3.1 miAssisted Living · Harrisburg, PA
Homeland Center
3.1 miNursing Home · Harrisburg, PA
Merakey Pennsylvania
3.4 miAssisted Living · Harrisburg, PA