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Assisted Living

Ecumenical Retirement Community of Harrisburg III

Families consistently rate this highly — reviewers highlight exceptional and attentive staff. Schedule a visit to confirm the fit.

3525 Canby Street, Harrisburg, PA 17109136 bedsLicensed & Active
Google rating
4.6/5

based on 81 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a warm, social environment where staff members are known to go above and beyond. While the community atmosphere and admissions process are major strengths, you should specifically inquire about the availability of nursing staff during overnight hours and the current consistency of meal temperatures.

Google Reviews

Google Reviews

81 reviews analyzed
Ecumenical Retirement Community is highly regarded by families for its warm, community-oriented atmosphere and exceptional staff, particularly the admissions team. Reviewers frequently praise the proactive care and the variety of social activities available to residents, though one reviewer noted concerns regarding food quality and overnight nursing availability.

Quality Themes

Tap a score for details
Food8.0Staff10.0Clean9.0Activities9.0MedsN/AMemory9.0Comms9.0Value8.0

Strengths

  • Exceptional and attentive staff
  • Engaging social activities and excursions
  • Clean and well-maintained facilities
  • Smooth and helpful admissions process
  • Welcoming, community-focused atmosphere

Concerns

  • Food quality issues (cold or mushy food)
  • Lack of overnight nursing in personal care

Rating Trends

Tap a year to see what changed

2345.02024(2)4.92025(15)4.72026(13)

Distribution

5
26
4
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3
0
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How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It’s wonderful to see how much the management engages with the community and responds to feedback; how does that communication style shape the daily culture here?
  • 2We've heard great things about the social excursions; could you tell us more about the types of outings residents typically enjoy?
  • 3The facility looks incredibly well-maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
  • 4Regarding mealtime, how do you ensure that the food is served at the ideal temperature and maintains a great texture for everyone?
  • 5Since we are looking for peace of mind, what specific medical support or nursing coverage is available during the overnight hours?
  • 6How does the admissions team work with families to ensure the transition into the community is as smooth and welcoming as possible?

Personalized based on this facility's data


Key Review Excerpts

My Mom is treated like family. A staff member, Susan, did a voluntary and unprompted wellness visit to my Mom, saw she had pneumonia, and called an ambulance. It saved my Mom's life.

Family member · 2026★★★★★

The staff is exceptional and the living accommodations are warm, inviting and clean. You walk into Ecumenical and sense the cleanliness and the positive atmosphere right away.

Resident/Visitor · 2026★★★★★

Jason Turi’s exceptional knowledge and kindness made the process much easier and less stressful. From day one, the staff have treated my mom with genuine kindness and dignity.

Memory care family member · 2026★★★★★
Source: 81 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

29total
41deficiencies

Key Findings

Between 2021 and 2025, the Ecumenical Retirement Community of Harrisburg III underwent 33 inspections, resulting in 18 clean reports and 41 documented violations. Reported findings included issues regarding medical documentation, staff training protocols, and the storage of hazardous materials.

Apr 10, 2025Routine
severe2600.15.a

An allegation of resident abuse was not reported to the local Area Agency on Aging in a timely manner.

severe2600.16.c

An incident involving a resident fall and nasal fracture was not reported to the Department within 24 hours.

severe2600.42.b

A staff member yelled at a resident and physically dragged them by the arm down a hallway, causing distress.

Nov 8, 2024Routine
minor2600.3c

A copy of the regulations was not posted in a conspicuous place, and the inspection summary was posted behind a locked door.

severe2600.15a

Multiple incidents involving staff yelling at residents, physical altercations, and inappropriate physical contact were not reported to the Local Area Agency on Aging in a timely manner.

Jun 3, 2024Routine
severe2600.42.b

A resident sustained physical injuries, including a cut lip and bruising, following an altercation with another resident.

severe2600.42.b

A resident was found inappropriately touching another resident's chest in a bedroom.

Dec 7, 2023Routine
minor2600.82.c

Poisonous materials with safety warnings were found unlocked and accessible to residents in the SDCU.

minor2600.85.a

Feces were observed on a towel and bathroom floor in an apartment within the SDCU.

minor2600.103.g

Two bowls of ice cream were stored in the kitchen freezer in unsealed containers.

minor2600.185.b

The controlled substance logbook contained an incorrect balance for a resident's morphine medication.

minor2600.190.a

Medication administration training documentation for two staff members was incomplete, lacking scores, observations, and signatures.

Mar 7, 2023Routine
CleanReport

No deficiencies found during this inspection.

Jan 26, 2023Routine
minor2600.42.s

Cameras in the main hallways of the first, second, and third floors recorded activities including people entering and leaving resident bedrooms.

minor2600.63.a

On 1/19/23 and 1/21/23, no staff person working in the home during the night shift had a current certification in first aid and CPR.

minor2600.102.i

An unlabeled used bar of soap was found in the shared bathroom in bedroom 1.

minor2600.105.g

There was an accumulation of lint in the lint traps of the dryers on the second and third floors.

minor2600.132.e

The facility failed to conduct a fire drill during sleeping hours within the required 6-month timeframe.

Aug 4, 2022Routine
severe2600.15.a

The home failed to report a resident-to-resident abuse allegation to Older Adult Protective Services until 8/4/2022, despite becoming aware on 7/20/2022.

severe2600.16.c

The home did not report a resident-to-resident abuse incident to the Department until 7/22/2022, failing the 24-hour reporting requirement.

minor2600.183.b

The medication cart was found unlocked, unattended, and accessible in the Connections Memory Care Unit.

May 28, 2021Routine
minor2600.185.a

Failure to implement procedures for the safe use of medical equipment; specifically, glucometer readings were not properly recorded or matched the medication administration record.

minor2600.225.a

A resident's initial assessment did not include all diagnoses found in their medical evaluation and medication addendum.

minor2600.227.d

The resident's support plan and assessment did not include the use of an enabler bar provided on their bed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Ecumenical Community

Organization Type

nonprofit

Source: State licensing data

Contact

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References & Resources

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