Strong Medicare quality ratings; public reviewers often praise compassionate and attentive staff. Still worth an in-person visit.
based on 8 Google reviews
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Spiritrust Lutheran the Village at Utz Terrace has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate and attentive staff and warm, family-like atmosphere. Review the component ratings and current source records before deciding.
SpiriTrust Lutheran The Village at Utz Terrace is consistently praised for its compassionate, family-like staff and high-quality care for both long-term residents and short-term rehab patients. Reviewers highlight the facility's ability to provide dignity and support, particularly for those dealing with dementia, though one reviewer suggested that management should include nursing staff in care meetings to improve communication.
Quality Themes
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Rating Trends
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Distribution · 9 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The Utz Terrace staff has done it's very best to support my mom and make her feel at home through a very difficult time. I can't imagine her spending this time anywhere else.”
“I cannot say enough about this staff they are excellent. They are like a family and make you feel like you are home even when you can’t be.”
“I thank the staff for the excellent and compassionate care she received. This facility is one of the best I have seen. And I am very grateful that she was taken care of with dignity and respect.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a moderate inspection record with 15 deficiencies across three surveys, all corrected by the provider. The most recurring issues involve fire safety equipment maintenance, dining and nutrition services, and resident care planning. Problems appear to persist across multiple surveys, particularly with sprinkler system inspections. While no families filed complaints, the pattern of repeated deficiencies in key areas like meal quality and safety systems warrants careful evaluation during your visit.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Spiritrust Lutheran the Village at Utz Terrace
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
8 reviews from families & visitors
Official Website
Visit utzterrace.spiritrustlutheran.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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