Spiritrust Lutheran the Village at Utz Terrace
Families consistently rate this highly — reviewers highlight compassionate and caring nursing staff. Schedule a visit to confirm the fit.
based on 8 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high level of emotional support and dignity for loved ones, particularly those navigating dementia. When attending care meetings, you may want to advocate for the inclusion of the nursing staff to ensure a holistic view of your loved one's health.
Google Reviews
Google Reviews
8 reviews on Google“Families can expect a highly compassionate environment where staff members are frequently described as caring, professional, and treating residents like family. While the facility excels in providing emotional support and social engagement, there is a specific suggestion to include nursing staff more directly in care meetings.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Strong social community and friendship opportunities
- Supportive environment for dementia care
- Beautiful and well-maintained facilities
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small community of 46 residents, how do you ensure everyone has the chance to build deep friendships and stay socially connected?
- 2We've heard wonderful things about the compassion of your nursing staff; how do you foster that culture of care during shift changes?
- 3Could you walk us through what a typical day of social activities looks like for the residents here?
- 4Since you provide specialized support for dementia care, what specific environmental features or routines do you use to help residents feel secure?
- 5In the event of a medical emergency during the night, what is the immediate protocol for getting care to a resident?
- 6The facility looks beautifully maintained; how often are common areas refreshed to keep the environment feeling vibrant for the residents?
Personalized based on this facility's data
Key Review Excerpts
“I cannot say enough about this staff they are excellent. They are like a family and make you feel like you are home even when you can’t be.”
“The Utz Terrace staff has done it's very best to support my mom and make her feel at home through a very difficult time. I can't imagine her spending this time anywhere else.”
“I thank the staff for the excellent and compassionate care she received. This facility is one of the best I have seen. And I am very grateful that she was taken care of with dignity and respect.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2025, Spiritrust Lutheran The Village at Utz Terrace underwent 26 inspections, resulting in 20 clean reports and 13 instances of violations. Recorded findings included issues regarding staff training and background checks, safety hazards like obstructed exits, and administrative errors related to resident notifications and refunds.
Sep 10, 2025Routine
Resident #3's annual medical evaluation did not include necessary vital signs such as height, weight, pulse rate, blood pressure, and temperature.
Aug 22, 2024Routine
A carbon monoxide alarm required for the boiler room was not observed or installed within appropriate distance of the gas units.
The dumpster outside the home was observed overflowing with trash.
Medication administration errors occurred, including incorrect insulin dosages and missed doses of Mirtazapine, as well as failure to perform required blood sugar measurements.
Feb 14, 2023Routine
Residents were not informed upon admission that the front entrance and lobby are subject to video recording, and no signage was posted.
A resident's bed enabler device lacked a cover, creating a potential entrapment hazard.
The first aid kit in the facility's Subaru Forester was missing a thermometer.
Jul 21, 2021RoutineCleanReport
No deficiencies found during this inspection.
Jun 11, 2021OtherCleanReport
No deficiencies found during this inspection.
Jun 24, 2020RoutineCleanReport
No deficiencies found during this inspection.
Aug 15, 2019RoutineCleanReport
No deficiencies found during this inspection.
Sep 6, 2018RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Spiritrust Lutheran
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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