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Assisted Living

Spicewood Cottages Oaks

Limited public data on Spicewood Cottages Oaks. Call, tour, and ask to meet current residents' families — your own impression matters most.

67 Loving Way, Clyde, NC 2872120 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.6/5

based on 12 Google reviews

5
4
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1

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What this means for your family

This facility has shown a concerning downward trend in care quality and resident engagement. While the nursing staff has been praised in the past for responsiveness, recent reports of inadequate weekend staffing and poor memory care oversight are significant red flags that require direct investigation during your tour.

Google Reviews

Google Reviews

12 reviews analyzed
Families should exercise extreme caution, as recent reviews indicate a significant decline in care quality, specifically within the memory care unit. While some past experiences highlighted caring nursing staff, recent reports cite severe issues including inadequate weekend staffing, lack of resident engagement, and failure to provide necessary medical attention following incidents.

Quality Themes

Tap a score for details
Food2.0Staff4.0CleanN/AActivities1.0MedsN/AMemory1.0Comms5.0ValueN/A

Strengths

  • Caring nursing staff
  • Responsive communication during emergencies
  • Professional staff training

Concerns

  • Inadequate weekend staffing and lack of resident interaction
  • Decline in memory care quality
  • Lack of food variety affecting resident health

Rating Trends

Tap a year to see what changed

2341.02020(1)4.52021(4)5.02022(4)1.02023(1)1.52025(2)

Distribution

5
6
4
2
3
0
2
1
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3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed some families have praised how responsive the communication is during emergencies; could you walk me through your specific protocol for notifying family members if a medical situation arises after hours?
  • 2With such a cozy, small community of 20 residents, how do you ensure there is plenty of social interaction and engagement between residents throughout the week?
  • 3What does a typical weekly menu look like, and are there plans to introduce more variety to ensure all residents' nutritional needs and preferences are met?
  • 4How do you approach staffing levels on the weekends to ensure the same high level of care and professional training is maintained when the full weekday team isn't present?
  • 5For residents who may need extra cognitive support, what specific programming or specialized care routines are currently in place to keep them engaged?
  • 6Could you tell me more about the training your nursing staff undergoes to maintain the high standard of care that your team is known for?

Personalized based on this facility's data


Key Review Excerpts

Sarah called us very quickly and had everything ready when we got there to take her to the doctor. She seems to genuinely care about her patients.

Family member of a resident · 2021★★★★★

Very disappointed in lack of activities or things for residents to do. They eat, and stay in their rooms! No interaction with anyone, which is not good for anyone!

Family member of a resident · 2025★★☆☆☆

Within a month things went bad quickly in the memory care cottage.

Family member of a resident · 2025☆☆☆☆
Source: 12 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

9total
10deficiencies
Jun 4, 2025Other
Medication AdministrationD 358

The facility failed to administer medications as ordered for one resident. Specifically, Gemtesa 75mg was not available for administration during an observation on June 4, 2025, and there was no documentation verifying the medication had been delivered to the facility.

Jun 4, 2025Other
Medication AdministrationD358

The facility failed to administer medications as ordered for Resident #1. Specifically, the facility documented the administration of gemtesa and vitamin D2 on the eMAR, but an observation revealed the medications were not physically available on hand. This indicates that staff were documenting medication administration for drugs that had not been delivered by the pharmacy.

Nov 30, 2022Follow-up
Personal Care And Other StaffingD 187

The facility failed to ensure at least one staff member was on duty at all times on the second and third shifts when the Administrator or Supervisor-in-Charge was not present. Staffing schedules were unidentifiable as they did not specify which staff worked in which of the three separate facilities. Interviews revealed periods where a resident was left without staff in the building because the assigned staff member had to assist at a sister facility.

Nov 30, 2022Follow-up
Personal Care And Other StaffingD 187

The facility failed to ensure that at least one staff member was on duty at all times during the second and third shifts to provide personal care and supervision when the Administrator or Supervisor-in-Charge was not on duty. This finding represents a failure to abate a previous Type B violation.

Jul 22, 2022Complaint
Personal Care Training And CompetencyC-0501

The facility failed to ensure that 1 of 3 sampled staff members providing personal care had completed the required 80-hour personal care training and competency evaluation program. Documentation of successful completion for Staff C was not available in the personnel record.

Personal Care And Other StaffingC-0604

The facility failed to maintain required staffing levels and oversight as specified for homes with certain capacities. The regulation requires an administrator or administrator-in-charge to be available or a specific staff member to be on duty to provide direct personal assistance and supervision.

Jul 22, 2022Complaint
Personal Care Training And CompetencyD 150

The facility failed to ensure that one out of three sampled staff members had documentation of successful completion of the required 80-hour personal care training and competency evaluation program. Specifically, a Personal Care Aide hired in April 2021 had been working for approximately one year without completing the mandated training.

Jul 7, 2021Complaint
Personal Care and SupervisionD 270

The facility failed to provide adequate supervision for a resident according to their assessed needs and care plan. This lack of supervision resulted in multiple falls with injuries, including a facial wound, and an incident where the resident was found attempting to elope from the facility.

Jul 7, 2021Complaint
Personal Care and SupervisionC-tag not explicitly provided in text (Note: Text

The facility failed to provide adequate supervision for a resident with Alzheimer's disease, resulting in multiple falls with injuries and an elopement incident. Specifically, the resident was found halfway out of the facility door and had sustained several injuries, including a shoulder fracture and head lacerations, due to lack of appropriate monitoring.

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References & Resources

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