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Nursing HomeMedicaid Investigative

Space Coast Healthcare and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

125 Alma Blvd, Merritt Island, FL 32953120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 86 Google reviews

5
4
3
2
1
Space Coast Healthcare and Rehabilitation Center Nursing Home in Merritt Island, FL — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (21 vs median 6.0)
  • High staff turnover (58%)

Bottom 25% in FL · Below recommended RN staffing · Below chain average · $128,889 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility has a dedicated rehab and social services team that many families praise, but there are recurring, serious reports of neglect and poor hygiene. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's care and hygiene, and to ensure that medical concerns are being addressed promptly by nursing staff.

Google Reviews

Google Reviews

86 reviews on Google
Solaris HealthCare Merritt Island receives highly polarized reviews, with many families praising specific staff members for compassionate care during rehab, while others report severe neglect, poor hygiene, and substandard medical management. While some visitors highlight a welcoming atmosphere and effective therapy, multiple accounts describe significant lapses in basic patient care, including unaddressed health issues and poor communication. Families should be aware that experiences appear to vary significantly depending on the specific wing and staff assigned.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean4.0Activities6.0Meds3.0MemoryN/AComms5.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical and occupational therapy
  • Helpful and proactive social services department
  • Welcoming and organized front desk staff

Concerns

  • Poor quality or unappealing food (mentioned by 6 reviewers)
  • Neglect and lack of responsiveness to patient needs (mentioned by 8 reviewers)
  • Facility cleanliness and maintenance issues (mentioned by 4 reviewers)
  • Lost or missing personal belongings (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(4)'20(4)'22(1)'24(6)'26(6)

Distribution · 92 analyzed

5
64
4
2
3
4
2
7
1
15
10 reviews posted between Feb 4, 2025Feb 8, 2025 · 10 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that some families have expressed concerns about the quality of meals, could you walk me through the current dining program and how you ensure residents receive nutritious, appetizing options?
  • 2I noticed the facility has had some recent challenges with cleanliness; what specific protocols or daily routines do you have in place to ensure the living areas remain well-maintained and sanitary?
  • 3With 21 recent state violations, what concrete steps is the leadership team taking to improve oversight and ensure consistent, high-quality care for all residents?
  • 4Some families have mentioned difficulty with responsiveness to patient needs; what is your current process for ensuring that call lights are answered promptly and that residents feel heard throughout the day?
  • 5I see that your team makes an effort to respond to feedback online; how do you incorporate that family input into your day-to-day operations to improve the resident experience?
  • 6What measures are in place to track and secure personal belongings to ensure that items don't go missing during a resident's stay?

Personalized based on this facility's data


Key Review Excerpts

The facility is always brightly lit, comfortable, and clean. Everyone greets you with kindness from the workers, to the patients, to the visitors themselves.

Memory care family member · 2025★★★★★

My mother went originally for 3 weeks of rehab to help her strengthen her legs; being mostly deaf, suffering from vision issues from macular degeneration, and dementia the team basically wrote her off and let her lay in a bed for 2 months because they considered her uncooperative.

Long-term resident's family · 2021☆☆☆☆

The hall where my friend was stank like a literal barn, patients were unclean and unkempt, and people were calling for help while a nurse sat watching tv on her phone.

Friend of resident · 2025☆☆☆☆
Source: 86 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
59%
Registered nurses for medical care
Total Nursing
3.32hrs
81%
All nurses + aides combined
Staff Turnover
59%
Lower is better (< 30% = good)
RN Turnover
55%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.8%
Better than Avg
Here
2.8%
US
19.4%
FL
11.5%
Brevard
11.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.8%
Better than Avg
Here
1.8%
US
14.4%
FL
9.1%
Brevard
7.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.8%
Better than Avg
Here
4.8%
US
15.3%
FL
10.6%
Brevard
8.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.8%
Better than Avg
Here
1.8%
US
12.1%
FL
4.1%
Brevard
5.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.6%
Mixed vs Avgs
Here
14.6%
US
15.5%
FL
8.7%
Brevard
6.2%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.7%
Worse than Avg
Here
11.7%
US
5.3%
FL
5.6%
Brevard
4.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
FL
94.7%
Brevard
97.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.6%
Mixed vs Avgs
Here
91.6%
US
81.8%
FL
94.8%
Brevard
96.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
FL
1.5%
Brevard
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

21deficiencies
4penalties
Well above state avg (7.3)
10 complaint-triggered
$128,889 in fines

Families filed multiple complaints triggering recent investigations, including serious issues with abuse protection, infection control, and medication management that were corrected in August 2024. This facility has a concerning pattern of recurring deficiencies across resident rights, care planning, and safety systems spanning multiple years, though all violations show correction dates indicating the facility addresses problems when identified.

Aug 2, 2025Complaint
6
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0635Immediate jeopardy · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0726Immediate jeopardy · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Jan 17, 2025Routine
15
0568Potential for harm · PatternCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Jan 17, 2025Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 16, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 28, 2024Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Feb 13, 2024Complaint
1
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Federal Penalties

Fine

Aug 2, 2025

$117,940

Fine

Dec 11, 2023

$7,409

Fine

Nov 20, 2023

$1,764

Fine

Oct 30, 2023

$1,776

Ownership & Operations

Who Operates This Facility

Owner / Operator

Space Coast Healthcare and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Excelsior Care Group

Chain Size

33 facilities nationwide

Chain avg rating: 2.6/5 · Rank 25 of 32

Ownership & Management

Owners

Island Holdco LLC

Owner · Organization

100%

Miller, Yocheved

Owner (parent company)

23%

Key personnel

Zahler, JacobOfficer / DirectorZahler, JacobManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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