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Nursing HomeMedicaid

Solaris Healthcare Merritt Island

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

500 Crockett Blvd, Merritt Island, FL 32954180 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 99 Google reviews

5
4
3
2
1
Solaris Healthcare Merritt Island Nursing Home in Merritt Island, FL — Street View
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What this means for your family

This facility shows a significant divide in care quality; while many families report excellent experiences with the rehab and social services teams, there are persistent, serious complaints regarding basic hygiene and staff responsiveness. We strongly recommend visiting in person, observing the staff-to-patient interaction on the floor, and asking specifically how they handle patient hygiene and dietary requests.

Google Reviews

Google Reviews

99 reviews on Google
Solaris Healthcare Merritt Island receives highly polarized feedback, with many families praising the compassionate nursing staff and effective rehabilitation services, while others report severe neglect, poor hygiene, and substandard food quality. While some visitors highlight a clean, welcoming environment and helpful administrative staff, there are recurring, serious allegations regarding patient safety, lack of responsiveness, and poor communication during discharge planning.

Quality Themes

Tap a score for details
Food3.0Staff7.0Clean6.0Activities7.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical and occupational therapy
  • Helpful and responsive social services team
  • Clean and well-maintained facility areas

Concerns

  • Substandard food quality and lack of dietary attention (mentioned by 6 reviewers)
  • Neglect, slow response times, and lack of patient hygiene (mentioned by 8 reviewers)
  • Poor communication and issues with discharge planning (mentioned by 4 reviewers)
  • Loss of personal belongings and medical supplies (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(4)'20(4)'22(1)'24(6)'26(21)

Distribution · 128 analyzed

5
91
4
3
3
5
2
7
1
22
14 reviews posted between Jul 16, 2025Jul 17, 2025 · 12 were 5-star
12 reviews posted between Jun 26, 2025Jun 27, 2025 · 12 were 5-star
10 reviews posted between Jun 7, 2026Jun 9, 2026 · 9 were 5-star

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the recent focus on improving dining experiences, what specific changes have you implemented to ensure residents receive nutritious and appealing meals that meet their dietary needs?
  • 2How does your nursing team manage call light response times to ensure residents receive timely assistance with hygiene and personal care throughout the day and night?
  • 3With 11 recent state violations, what specific steps or quality improvement programs has the facility put in place to address these concerns and improve the overall standard of care?
  • 4Can you walk me through your current process for communicating updates to families regarding changes in a resident's health status or discharge planning?
  • 5What protocols do you have in place to ensure the security of personal belongings and medical supplies within resident rooms?
  • 6How do you balance the physical and occupational therapy schedules with daily social activities to ensure residents remain active and engaged?

Personalized based on this facility's data


Key Review Excerpts

The hall where my friend was stank like a literal barn, patients were unclean and unkempt, and people were calling for help while a nurse sat watching tv on her phone.

Friend of resident · 2025☆☆☆☆

The entire team from therapy, nursing, doctors, housekeeping, laundry, nutrition and activities was the best ever. Your family members are in great hands, they have your back always.

Rehab patient · 2025★★★★★

My loved one did a rehab stint here after a hospital stay and was discharged in worse shape than when she went in. This was due to this place not being able to properly address the problem.

Family member · 2023★★☆☆☆
Source: 99 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.54hrs
71%
Registered nurses for medical care
Total Nursing
3.57hrs
87%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Mixed Results

5

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
19.5%
FL
15.0%
Brevard
12.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
12.1%
FL
4.1%
Brevard
5.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.8%
Mixed vs Avgs
Here
7.8%
US
15.5%
FL
8.7%
Brevard
6.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.5%
Mixed vs Avgs
Here
12.5%
US
19.4%
FL
11.5%
Brevard
10.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
93.4%
FL
98.1%
Brevard
99.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility11.5%
Mixed vs Avgs
Here
11.5%
US
14.4%
FL
9.1%
Brevard
6.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
FL
94.7%
Brevard
97.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
FL
94.8%
Brevard
96.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
FL
1.5%
Brevard
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Well above state avg (7.3)

This facility shows a pattern of deficiencies across multiple care areas, with 28 violations found in three surveys since 2021. The most recurring issues involve daily care assistance, resident activities, care planning and assessments, and medication management. While all deficiencies were reportedly corrected, several problems persist across surveys, including activities programming, daily care assistance, and infection control, suggesting ongoing challenges with consistent implementation of corrective measures.

Aug 22, 2024Routine
11
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0865Potential for harm · PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 3, 2022Routine
14
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0825Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 11, 2021Routine
3
0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Solaris Healthcare Merritt Island

Organization Type

nonprofit

Chain Affiliation

Chain Name

Solaris Healthcare

Chain Size

22 facilities nationwide

Chain avg rating: 3.8/5 · Rank 14 of 22

Ownership & Management

Owners

Merritt Island Healthcare Holdings, LLC

Owner · Organization

100%

Solaris Foundation INC.

Owner (parent company) · Organization

Solaris Healthcare Properties LLC

Owner (parent company) · Organization

Parker, Laurie

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Corley, ShawnManaging Control - Governing BodyBell, ThomasOfficer / DirectorBerkowitz, MichaelOfficer / DirectorBuxbaum, MiriamOfficer / DirectorHerzka, ChaimOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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