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Nursing HomeMedicaid Investigative

Rockledge Healthcare & Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

587 Barton Blvd, Rockledge, FL 32955107 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 208 Google reviews

5
4
3
2
1
Rockledge Healthcare & Rehabilitation Center Nursing Home in Rockledge, FL — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (8 vs median 6.0)
  • High RN turnover (63%)

Bottom 25% in FL · Below recommended RN staffing · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

This facility has a strong reputation for its physical therapy department and recent efforts to improve cleanliness. However, families should be aware of persistent reports regarding slow response times to call buttons and inconsistent communication. We recommend visiting in person and asking specifically about the staffing ratios on weekends and how the facility handles urgent patient requests.

Google Reviews

Google Reviews

208 reviews on Google
Rockledge Health & Rehabilitation Center receives highly polarized feedback, with many families praising the dedicated therapy team and recent improvements in cleanliness and staff friendliness. However, significant concerns persist regarding inconsistent nursing care, slow response times to call buttons, and poor food quality. While some families report a warm, family-like atmosphere, others describe serious neglect and communication failures that suggest a lack of oversight.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean7.0Activities9.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy teams
  • Clean, well-maintained facility environment
  • Friendly and compassionate nursing and concierge staff
  • Active and engaging social events for residents

Concerns

  • Slow or non-existent response to call buttons/assistance requests (mentioned by 9 reviewers)
  • Poor food quality and inconsistent meal service (mentioned by 6 reviewers)
  • Inadequate communication with family members and unresponsive administration (mentioned by 5 reviewers)
  • Neglect regarding hygiene and basic patient care (e.g., pressure ulcers, soiled bedding) (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'15(2)'17(9)'19(4)'21(11)'23(11)'25(71)'26(41)

Distribution · 212 analyzed

5
144
4
21
3
5
2
2
1
40
19 reviews posted between May 1, 2025May 3, 2025 · 19 were 5-star

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a very active social calendar; could you walk me through how you help new residents integrate into these events to ensure they feel connected?
  • 2Given the importance of timely assistance, what is your current process for monitoring and responding to call bells, and how do you ensure staff are alerted quickly when a resident needs help?
  • 3I see that the therapy team is highly regarded here; how do you coordinate their efforts with the nursing staff to ensure a resident's physical health and hygiene needs are consistently met throughout the day?
  • 4We understand that nutrition is a key part of recovery; what steps are you taking to improve the quality and consistency of the dining experience for residents?
  • 5Communication is very important to our family; what is your standard protocol for updating families on a resident's status, and who is the best point of contact if we have questions about care plans?
  • 6I appreciate that you actively engage with online feedback; how does that input from families help you make tangible improvements to the daily operations here?

Personalized based on this facility's data


Key Review Excerpts

The physical therapy department were patient, yet encouraging, and the nurses treated her as if she was family.

Long-term resident's family · 2021☆☆☆☆

My brother was sent there for rehabilitation after surgery in the hospital. He was only there one day, he was left on the toilet for an hour with no one coming to help him get back to bed.

Family member · 2023☆☆☆☆

The facility could use a little TLC. But the staff was excellent. They were very caring, patient, and supportive. If there were any issues or needs, they responded very quickly.

Family member · 2026★★★★
Source: 208 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
68%
Registered nurses for medical care
Total Nursing
3.66hrs
89%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
53%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
19.5%
FL
15.0%
Brevard
12.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.5%
FL
8.7%
Brevard
7.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
19.4%
FL
11.5%
Brevard
11.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
15.3%
FL
10.6%
Brevard
8.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
14.4%
FL
9.1%
Brevard
7.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility11.6%
Mixed vs Avgs
Here
11.6%
US
12.1%
FL
4.1%
Brevard
4.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.4%
Mixed vs Avgs
Here
94.4%
US
79.8%
FL
94.7%
Brevard
97.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility84.0%
Mixed vs Avgs
Here
84.0%
US
81.8%
FL
94.8%
Brevard
97.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
FL
1.5%
Brevard
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Above state avg (7.3)
1 complaint-triggered

Rockledge Healthcare has 35 federal deficiencies across three surveys, with one family complaint triggering an inspection in 2023. The most recurring issues involve resident rights violations, medication management problems, and care planning deficiencies. While all deficiencies show correction dates from the facility, the pattern reveals ongoing challenges with basic resident care standards and pharmacy services across multiple survey periods.

Apr 3, 2025Routine
9
0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 13, 2023Routine
21
0835Potential for harm · PatternCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0865Potential for harm · PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Jul 13, 2023Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Nov 3, 2021Routine
4
0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rockledge Healthcare & Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Gold FL Trust II

Chain Size

36 facilities nationwide

Chain avg rating: 3.1/5 · Rank 42 of 46

Ownership & Management

Owners

Rockledge Snf Holdco LLC

Owner · Organization

100%

FL Master Opco Holdco LLC

Owner (parent company) · Organization

100%

Key personnel

Mobley, BillW-2 Managing EmployeeShelby, JackOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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