South Shore Rehabilitation and Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 187 Google reviews

Watch South Shore Rehabilitation and Nursing Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (10 vs median 6.0)
Below average in NY · Meets national RN staffing standard · Above average staffing · No penalties on record
What this means for your family
This facility has a highly regarded rehabilitation department that has helped many patients regain mobility. However, families must be vigilant regarding basic care; multiple reviewers noted issues with hygiene and slow response times, particularly on nights and weekends. We strongly recommend visiting during off-hours to observe staffing levels yourself.
Google Reviews
Google Reviews
187 reviews on Google“South Shore Rehabilitation and Nursing Center receives highly polarized feedback, with many families praising the rehabilitation department and specific staff members for their dedication and effectiveness. However, a significant number of reviewers report serious concerns regarding neglect, particularly during night and weekend shifts, including issues with hygiene, slow response times, and poor communication. Families should be aware that while many report successful recovery outcomes, others describe distressing experiences with basic patient care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Attentive and caring nursing staff (often cited by name)
- Strong respiratory care department
- Clean and well-maintained facility environment
Concerns
- Neglect and slow response times for toileting and hygiene (mentioned by 9 reviewers)
- Understaffing, particularly during night and weekend shifts (mentioned by 6 reviewers)
- Poor communication and difficulty reaching administration or staff (mentioned by 5 reviewers)
- Unprofessional or rude behavior from certain staff members (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 192 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the focus on physical and occupational therapy here, how do you ensure that progress made in therapy carries over into the daily routine and hygiene assistance for residents?
- 2I noticed that communication is a priority for families; what is the standard process for us to receive updates or reach a staff member if we have concerns after business hours?
- 3With the facility having a 3-star staffing rating, how do you manage shift transitions during nights and weekends to ensure residents' needs for toileting and hygiene are met promptly?
- 4I see that the facility has received some state violations recently; could you walk me through the specific steps you are taking to improve your health inspection outcomes and overall quality of care?
- 5Since dining is an area you are looking to improve, could you tell me about the current meal options and how you accommodate residents who may need extra assistance during mealtimes?
- 6How does your respiratory care team coordinate with the nursing staff to ensure consistent monitoring and medication management for residents with complex needs?
Personalized based on this facility's data
Key Review Excerpts
“My mother came not walking and left walking with her walker. The overall attention was excellent”
“The nursing staff was great and timely with the medication. The facility staff was pleasant but possess a strong urine odor.”
“My father was at this facility for about 7 weeks for rehabilitation. Initially in a vegetative state with severe brain damage. PT Paul went above and beyond while providing his services.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across care planning, medication management, and infection control, with families filing four separate complaints involving abuse reporting failures and facility administration. While all 40 deficiencies across four surveys show correction dates, the persistent issues in core care areas like pressure ulcer prevention and pharmaceutical services suggest ongoing quality challenges that warrant careful consideration during your visit.
Aug 15, 2025Routine9
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Aug 15, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 11, 2024Routine14
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Apr 11, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Jun 8, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 19, 2022Routine13
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a properly installed medical gas master alarm panel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
South Shore Rehabilitation and Nursing Center
for profit
Chain Affiliation
Sapphire Care Group
8 facilities nationwide
Chain avg rating: 2.4/5 · Rank 6 of 8
Ownership & Management
Owners
Abramczyk, Solomon
Owner
Farkowitz, Esther
Owner
Platschek, Richard
Owner
Schuck, Robert
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
187 reviews from families & visitors
Official Website
Visit southshorerehab.net
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Meadowbrook Care Center
< 1 miNursing Home · Freeport, NY
Mount Sinai South Nassau T C U
2.0 miNursing Home · Oceanside, NY
The Glen at Maple Pointe
2.2 miAssisted Living · Rockville Center, NY
The Grand Pavilion for Rhb & Nrsg at Rockville Ctr
3.2 miNursing Home · Rockville Centre, NY
Mayfair Care Center
3.5 miNursing Home · Hempstead, NY
Atria Tanglewood
3.6 miAssisted Living · Lynbrook, NY