Meadowbrook Care Center
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy. Still worth an in-person visit.
based on 583 Google reviews
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What this means for your family
Choosing Meadowbrook Care Center means your loved one is in a facility that ranks well on Medicare quality measures. Families frequently praise: exceptional physical and occupational therapy and clean, modern, and bright facility. While no facility is perfect, the clinical data here is encouraging.
Google Reviews
Google Reviews
583 reviews on Google“Meadowbrook Care Center is highly regarded by many families for its modern, clean, and bright facility and its exceptional physical therapy team. While many reviewers praise the warmth and kindness of the nursing and rehab staff, there are serious, critical concerns regarding medical errors, understaffing, and instances of patient neglect that should be investigated by prospective families.”
Quality Themes
Strengths
- Exceptional physical and occupational therapy
- Clean, modern, and bright facility
- Warm and friendly nursing and support staff
- Smooth admission and discharge processes
Concerns
- Severe medical errors and medication mismanagement (mentioned by 2 reviewers)
- Understaffing and lack of responsiveness to call buttons (mentioned by 3 reviewers)
- Inadequate hygiene and patient neglect (mentioned by 2 reviewers)
- Inconsistent food quality (mentioned by 2 reviewers)
Rating Trends
Distribution · 220 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that Meadowbrook is very active in responding to online feedback; how does that culture of communication translate into how you keep families updated on their loved one's daily care?
- 2Given the facility's size of 280 residents, what specific protocols are in place to ensure that call buttons are answered promptly and that staff remain responsive to individual needs?
- 3With medication management being such a critical part of resident health, could you walk me through your double-check process to ensure accuracy and prevent errors?
- 4I’ve read great things about your physical and occupational therapy programs; how do you integrate those services into the daily routine for residents who need extra support with mobility or hygiene?
- 5How do you handle medical emergencies or changes in a resident's condition during overnight hours when staffing levels may be different?
- 6I see that you have a 5-star CMS rating, but I’m curious how you work to maintain that quality of care while balancing the high volume of residents in such a large facility?
Personalized based on this facility's data
Key Review Excerpts
“With the help of the physical therapy staff I am able to walk now. The aides became my friends particularly Lorraine Gray and Sherbl Garrett who were specially good to me.”
“The neglect caused my mother to get pneumonia and become septic. I called 911 to get her the care she needed. One more day of their neglect and she would’ve been dead.”
“My 90 y/o mother needs rehab for her legs to regain mobility. The level of care, pt and gentle reassuring help from the staff has been stellar.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Meadowbrook Care Center has 22 deficiencies across 3 surveys, with recurring issues in care planning, medication management, and fire safety systems. The most concerning pattern involves repeated failures in abuse reporting protocols and care plan development appearing in multiple surveys. While all deficiencies show correction dates, the persistence of similar problems across different survey periods suggests ongoing operational challenges that families should discuss during visits.
Jul 29, 2024Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Nov 14, 2022Routine9
Construction Deficiencies
Use approved construction type or materials.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Jan 6, 2020Routine8
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Meadowbrook Care Center
for profit
Ownership & Management
Owners
The Estate of Norman Rabenstein
Owner · Organization
Berkowitz, Dov
Owner
Fried, Golda
Owner
Friedman, Ari
Owner
Friedman, Ellen
Owner
Goldberg, Ayelet
Owner
Kreiger, Betty
Owner
Mermelstein, Elisa
Owner
Neuman, William
Owner
Ostrow, Ashira
Owner
Pelman, Jonathan
Owner
Pelman, Simon
Owner
Wiederkerh, Chephzibah
Owner
Zakheim, Suzanne
Owner
Zimmerman, Susan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
583 reviews from families & visitors
Official Website
Visit meadowbrookcarecenter.com
Medicare data downloads
Original nursing home datasets
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