Public Google reviewers rate this highly and often mention compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
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Public Google reviewers rate South Mountain Memory Care highly. Reviewers highlight: compassionate and attentive staff, small, home-like facility design. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
South Mountain Memory Care is highly regarded for its small, 'house-model' environment that provides a warm, home-like atmosphere and personalized attention. Families frequently praise the compassionate, highly engaged staff and the facility's ability to adapt to individual resident needs. While most reviews are overwhelmingly positive, one reviewer noted that the pricing may be higher than some alternatives.
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Distribution · 19 analyzed
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Key Review Excerpts
“The smallness of the facility combined with the home-like feel and warmth of the staff were a few of the reasons why we chose and stayed with SMMC. Their continued readiness to modify their processes to accommodate my father’s moods and changes in personality showed their compassion”
“The 'small house' model is exactly as described, warm and welcoming. From day one, the team provided the support needed to us and our loved one. The team takes the time to know each resident and engage with them on a daily basis.”
“The smaller size facility allows the staff to give her much more attention and get to know her. She is treated kindly and is encouraged to participate in the daily activities. The favorite activity seems to be batting a balloon around the activities circle.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, South Mountain Memory Care underwent 22 inspections, resulting in 11 clean reports and 31 recorded violations. Findings from these inspections included issues regarding facility maintenance, documentation accuracy, and staff training requirements.
Directions for operating the home's key-locking exit devices were not conspicuously posted near the North and South wing exit doors.
An unlabeled clear spray bottle containing a cleaning product was found in a supply closet.
Dented cans of Great Northern beans and mushroom pieces were found on a kitchen storage rack.
A resident's Lorazepam tablet was found outside of its packaging, held in place with clear tape.
The medication administration record (MAR) contained instructions that did not match the specific application directions on the medication label.
No deficiencies are reported in this inspection record.
Staff members did not receive the required annual training on medication self-administration for the 2023 training year.
On the third shift on 9/14/24, no staff members in the building possessed current First Aid and CPR training certification.
A staff member did not receive the required annual fire safety training by a fire safety expert for the 2023 training year.
A 24-hour report binder and a narcotic count binder containing confidential resident information were found in an unlocked cabinet in the dining area.
The binder containing previous year's License Inspection Summary reports was not stored in a public and conspicuous area.
A review of a resident's glucometer showed a discrepancy between the device reading and the entry recorded on the MAR.
A can of Clorox Disinfectant Spray, labeled as a hazard, was found in an unlocked cupboard in the kitchen.
The Resident Support Plan (RASP) for Resident #1 failed to indicate the resident's date of admission.
The most recent inspection summary and Chapter 2600 regulations were not posted in a conspicuous area, but were instead kept in a binder behind a piano.
The bedside lamp in Resident room 105 was missing a light bulb, leaving no source of illumination near the bed.
No deficiencies are reported in this inspection record.
An allegation of sexual assault was made regarding a staff member and a resident, involving an investigation by the police department.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
South Mountain Memory Care LLC
for profit
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