Public Google reviewers rate this highly and often mention compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 40 Google reviews
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Public Google reviewers rate Rittenhouse Village at Lehigh Valley highly. Reviewers highlight: compassionate and attentive nursing and care staff, engaging resident activities and social events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Rittenhouse Village is highly regarded by families for its compassionate, consistent, and professional staff, particularly within the memory care and medical technician roles. While most reviewers praise the beautiful facility and engaging activities, one critical review highlighted severe concerns regarding communication failures and medical incidents.
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Key Review Excerpts
“Rittenhouse quickly came to my rescue and handled everything I couldn’t from afar. Special thank you to Doug, who worked with me and helped me navigate everything thru the chaos of different time zones.”
“The staff is 5 Star! My mother was there in memory care, she was in very good hands. So appreciative of all their hard work, from the management down to the aides, very professional.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Rittenhouse Village at Lehigh Valley underwent 83 inspections, resulting in 26 clean reports and 122 recorded violations. Documented findings included issues regarding medication documentation, fire safety equipment maintenance, and the storage of hazardous materials. Some inspections also noted discrepancies in resident care plans and lapses in emergency evacuation procedures.
The lounge in the Secured Dementia Care Unit did not have an operable television available to residents.
Interviews with residents indicated that condiments were not available at the dining table or a central location in the dining room.
Prescribed Ondansetron for Resident #2 was not available in the home for administration.
The facility's License Inspection Summary report dated 7/2/24 was not posted in a conspicuous and public place.
A resident self-administering medication did not have a lock box and did not lock their door when exiting the room.
A spray bottle containing an unidentified yellow liquid was found in a closet without its original manufacturer's label.
Criminal background checks were not requested for Staff person A and Staff person B until after their hire dates.
No deficiencies are reported in this inspection record.
Staff failed to activate fire alarms during a fire incident in the laundry room, as required by the home's emergency procedures.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Three bottles of medication were found unlocked and accessible in a resident's bedroom, leading to the resident taking 17 unauthorized doses.
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