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Assisted Living

Somerset Retirement Apartments

Families consistently rate this highly — reviewers highlight warm, professional, and attentive staff. Schedule a visit to confirm the fit.

2025 Tibbetts Dr, Olympic West · Longview, WA 9863245 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.9/5

based on 31 Google reviews

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What this means for your family

Somerset Retirement Apartments maintains a strong reputation for a home-like environment and active social programming. Families should feel confident in the staff's professionalism, though as with any facility, it is recommended to schedule a tour to observe resident engagement and dining quality firsthand.

Google Reviews

Google Reviews

31 reviews on Google
Somerset Retirement Apartments is consistently praised for its welcoming, home-like atmosphere and friendly, professional staff. Visitors and family members frequently highlight the facility's cleanliness, diverse activity calendar, and the genuine care provided to residents.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities10.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Warm, professional, and attentive staff
  • Clean, well-maintained, and inviting facility
  • Engaging and diverse activity programs
  • Home-like, non-corporate atmosphere

Rating Trends

Tap a year to see what changed

2344.0'11(1)5.04.8'18(9)5.04.5'20(2)5.05.0'23(12)5.0'24(1)

Distribution · 38 analyzed

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35
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How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very responsive to feedback online; how do you incorporate family suggestions into the daily operations here?
  • 2With your focus on a home-like, non-corporate environment, how do you help new residents feel settled and connected to their neighbors during their first few weeks?
  • 3Your activity calendar seems quite diverse; could you walk us through a few of the most popular programs that residents here look forward to each week?
  • 4Given the intimate size of the facility with 45 residents, how does the staff ensure they are providing personalized attention to each individual's specific needs?
  • 5Since you maintain such a high standard for cleanliness and upkeep, what is the process for ensuring residents' private apartments remain comfortable and well-maintained?
  • 6How does your staff coordinate with outside medical providers to ensure seamless care if a resident has an urgent health concern?

Personalized based on this facility's data


Key Review Excerpts

This is a very caring place. It is more personal and not Coporate feel. It feels like home to the seniors. The activities director is awesome and very creative.

Family member · 2023★★★★★

Somerset has been a great Senior Living experience for my 99-year-old Dad ! -- he loves Somerset, the staff, the residents, the caregivers, and the food.

Resident's child · 2024★★★★★

My friend George lived at Somerset for several years. He really liked Somerset as they made many accommodations for his needs, including his beloved three-wheeled bicycle.

Friend of former resident · 2019★★★★★
Source: 31 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

4total
15deficiencies
May 7, 2026Fire

The inspection on 03/12/2026 was marked as 'Disapproved'. A follow-up inspection on 05/07/2026 confirmed that all previous violations were corrected and the status was updated to 'Approved'.

Duct and Air Transfer OpeningsIFC 706.1Corrected May 7, 2026

Facility did not provide 4-year fire damper inspection report.

Owner's ResponsibilityIFC 701.6Corrected May 7, 2026

Facility did not provide a fire resistance rated construction inspection report.

Fire DrillsCorrected May 7, 2026

Facility failed to provide fire drill documentation for the second quarter of 2025 night shift.

Commercial Kitchen Hoods - GeneralIFC 606.1Corrected May 7, 2026

Commercial oven found outside the hood system.

Securing Compressed Gas ContainersIFC 5303.5.3Corrected May 7, 2026

Unsecured oxygen in room 110.

Working Space and ClearanceIFC 603.4Corrected May 7, 2026

Clearance not maintained around electrical panels in the sprinkler riser room.

Testing and MaintenanceIFC 903.5Corrected May 7, 2026

Fire sprinkler head in kitchen was found corroded per sprinkler report.

Jun 12, 2025Inspection

The facility received a follow-up letter dated 08/01/2025 stating that the deficiencies listed in the report were corrected.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Jul 15, 2025

Facility failed to document specific resident needs in Negotiated Service Agreements (NSA) for 4 of 7 sampled residents, including missing information on medication assistance, home health services, and required transfers.

Jul 18, 2023Inspection

A follow-up inspection on 2023-09-15 found these deficiencies were corrected.

Service agreement planningWAC 388-78A-2130Corrected Aug 31, 2023

Facility failed to complete the Negotiated Service Agreement (NSA) upon admission for 4 of 5 sampled residents (R1, R6, R8, R9).

Full assessment topicsWAC 388-78A-2090Corrected Aug 31, 2023

Facility failed to complete a full assessment within 14 days of move-in for 3 of 5 sampled residents (R1, R6, R8).

Medication servicesWAC 388-78A-2210Corrected Aug 31, 2023

Facility failed to develop and implement systems that support and promote safe medication service/documentation for 2 of 9 sampled residents (R1, R5).

Nonavailability of medicationsWAC 388-78A-2240Corrected Aug 31, 2023

Facility failed to ensure medications were available in a timely manner for 2 of 9 sampled residents (R1, R5), resulting in missed doses.

Fire

Includes a document dated 2025-06-04 showing 'Approved' status after violations were corrected.

Inspection and Maintenance (Opening protectives)IFC 705.2 2021

Fire door inspection identified repairs needing to be completed.

Testing and Maintenance (Sprinkler systems)IFC 903.5 2021

Facility shall provide annual forward flow of fire sprinkler system.

Portable Fire Extinguishers - General RequirementsIFC 906.2 2021

Kitchen fire extinguisher needs proper signage. A placard must be placed near the extinguisher stating the fire protection system must be actuated prior to using the extinguisher.

Contact

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References & Resources

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