Solaris Healthcare Bayonet Point
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 117 Google reviews

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What this means for your family
Solaris Healthcare Bayonet Point shows strong performance in rehabilitation and admissions, but families should be aware of significant reports regarding inconsistent staffing and slow response times. We recommend visiting during off-hours or weekends to observe the facility's responsiveness firsthand and asking specific questions about their nurse-to-patient ratios.
Google Reviews
Google Reviews
117 reviews on Google“Solaris Healthcare Bayonet Point receives highly polarized feedback, with many families praising the facility for its compassionate nursing staff and effective rehabilitation programs, while others report severe neglect and staffing shortages. While some visitors highlight a clean, welcoming environment and helpful admissions team, a recurring pattern of complaints involves poor communication, slow response times to call buttons, and inconsistent quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Helpful and supportive admissions team
- Clean and well-maintained facility environment
Concerns
- Chronic understaffing leading to slow response times (mentioned by 9 reviewers)
- Poor food quality and lack of nutritional awareness (mentioned by 5 reviewers)
- Lack of communication and unprofessional management (mentioned by 4 reviewers)
- Inadequate hygiene and cleanliness in patient rooms (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 102 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your staffing rating is quite strong; how do you ensure those staff members remain available to respond promptly when a resident needs assistance?
- 2Could you walk me through the current process for meal planning and how you ensure residents receive nutritionally balanced options that they actually enjoy?
- 3Since communication is so important to our family, what is the best way for us to stay updated on our loved one's daily progress and any changes in their care?
- 4I see you have a dedicated team for physical and occupational therapy; how do you integrate these sessions into a resident's daily schedule so they don't miss out on social activities?
- 5What protocols are in place to ensure that patient rooms are consistently cleaned and maintained to a high standard throughout the week?
- 6I appreciate that you take the time to respond to feedback online; how do you use that input from families to improve the day-to-day experience for residents?
Personalized based on this facility's data
Key Review Excerpts
“My aunt had to pick a facility within 24 hrs of leaving hospital... Tammy took us on a tour of entire facility. Best decision we made was for her to come here!!!! Clean facility, excellent staff, great communication and rehab staff is phenomenal!!”
“I wouldn’t even give this place one star… my mother had only been in for not even a week and already back into the hospital with MRSA and Sepsis… she continued stating that she did not feel well and wanted to go to the hospital and the response was “her vitals are fine there’s no point in wasting anyone’s time to call 911 when she’ll just get sent right back here””
“Dad was there for rehab. Beware, rehab consists of laying in bed 23.5 hours a day. I pushed his call button. No one came. 30 minutes later I Went to nurses station and asked what happens when call button is pushed. They said they respond to the room. I asked the 3 of them why no one responded to my dads room. No answer.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring deficiencies that prompted multiple family complaints, with issues persisting across surveys from 2021 to 2025. The most problematic areas include medication management (with concerns about drug reviews, labeling, and error rates), infection control programs, and resident rights violations. While the facility has correction dates for all deficiencies, the pattern shows ongoing struggles with medication safety and basic care standards that families should carefully consider.
Sep 26, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 26, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Apr 29, 2025Complaint3
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 14, 2023Routine6
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Aug 27, 2021Routine9
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Federal Penalties
Fine
Sep 26, 2025
$90,650
Ownership & Operations
Who Operates This Facility
Solaris Healthcare Bayonet Point
nonprofit
Chain Affiliation
Solaris Healthcare
22 facilities nationwide
Chain avg rating: 3.8/5 · Rank 21 of 22
Ownership & Management
Owners
Bayonet Point Healthcare Holdings LLC
Owner · Organization
Solaris Foundation INC.
Owner (parent company) · Organization
Solaris Healthcare Properties LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
117 reviews from families & visitors
Official Website
Visit solarishealthcare.org
Medicare data downloads
Original nursing home datasets
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