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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 62 Google reviews
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Public Google reviewers rate Sodalis San Antonio highly. Reviewers highlight: compassionate and attentive care staff, engaging and high-quality activity programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Sodalis San Antonio is highly regarded by many families for its compassionate staff and engaging activity programs, particularly under the leadership of the activities director. However, some recent reviews raise serious alarms regarding understaffing, medication delays, and instances of resident neglect. Families should weigh the frequent praise for the social atmosphere against specific, critical reports of lapses in basic care and safety.
Quality Themes
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Distribution · 64 analyzed
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific staff members mentioned. For negative reviews, the owner uses a professional, non-defensive tone to acknowledge concerns and invite direct communication for resolution.
Personalized based on this facility's data
Key Review Excerpts
“Lara Reznicek does an outstanding job as Activities Director at Sodalis Windcrest. Her positive energy and motivation truly make a difference for the residents.”
“The community has a beautiful, welcoming atmosphere, and it's clear that the staff takes immense pride in maintaining a clean and orderly environment.”
“They are severely understaffed, the elderly are being neglected due to the lack of help. The food is not as advertised, the meals are not nutritious, and not enough calories to sustain my mom.”
Source: Texas Health & Human Services Commission
Key Findings
While the most recent inspection in August 2024 showed no new violations, the facility has a history of administrative penalties related to resident safety, medication administration, and failure to follow abuse prevention policies. Families should be aware of these past enforcement actions regarding the living environment and oversight of care.
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
No deficiencies are reported in this inspection record.
Administrative Penalty — Multiple violations: failure to ensure residents were free from abuse, neglect, and exploitation (553.267(a)(3)(E)(ii)); failure to provide a safe and decent living environment (553.267(a)(3)(F)); and failure to ensure medications were administered according to physician's orders (553.261(a)(1)(A)).
Administrative Penalty — The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation. (TAC 553.273(b))
Ec Opco Windcrest, LLC
for profit
KRISTY GRAPHMAN
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Official Website
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TX HHSC — View Official Record
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