Sodalis San Antonio
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 63 Google reviews
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What this means for your family
This facility offers an exceptional social environment and highly engaging activities that can significantly improve a resident's quality of life. However, families must be extremely vigilant regarding staffing levels and medication administration, as recent reports indicate serious lapses in care and safety during certain periods.
Google Reviews
Google Reviews
63 reviews on Google“Sodalis San Antonio is highly regarded by many families for its compassionate staff and engaging activity programs, particularly under the leadership of the activities director. However, some recent reviews raise serious alarms regarding understaffing, medication delays, and instances of resident neglect. Families should weigh the frequent praise for the social atmosphere against specific, critical reports of lapses in basic care and safety.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Engaging and high-quality activity programs
- Clean and well-maintained community
- Welcoming and professional leadership
Concerns
- Understaffing leading to neglect or slow response times (mentioned by 3 reviewers)
- Issues with food quality and portion sizes (mentioned by 2 reviewers)
- Medication management delays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific staff members mentioned. For negative reviews, the owner uses a professional, non-defensive tone to acknowledge concerns and invite direct communication for resolution.
Questions for Your Tour
- 1It's wonderful to see how much the leadership team engages with the community through their reviews; how does that same level of communication extend to families regarding daily care updates?
- 2We've heard great things about your activity programs; could you walk us through what a typical weekly schedule looks like for a resident in assisted living?
- 3With your memory care certification, what specific protocols do you have in place to ensure medication is administered accurately and on time every day?
- 4How does the care team manage resident needs during busy periods to ensure that response times remain quick and attentive for everyone?
- 5Could you tell us a bit more about the dining experience, specifically regarding how much input residents have on menu variety and portion sizes?
- 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating with outside medical professionals?
Personalized based on this facility's data
Key Review Excerpts
“Lara Reznicek does an outstanding job as Activities Director at Sodalis Windcrest. Her positive energy and motivation truly make a difference for the residents.”
“The community has a beautiful, welcoming atmosphere, and it's clear that the staff takes immense pride in maintaining a clean and orderly environment.”
“They are severely understaffed, the elderly are being neglected due to the lack of help. The food is not as advertised, the meals are not nutritious, and not enough calories to sustain my mom.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
While the most recent inspection in August 2024 showed no new violations, the facility has a history of administrative penalties related to resident safety, medication administration, and failure to follow abuse prevention policies. Families should be aware of these past enforcement actions regarding the living environment and oversight of care.
Mar 23, 2026EnforcementPenaltyReport
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
Aug 23, 2024RoutineCleanReport
No deficiencies found during this inspection.
Aug 5, 2024EnforcementPenaltyReport
Administrative Penalty — Multiple violations: failure to ensure residents were free from abuse, neglect, and exploitation (553.267(a)(3)(E)(ii)); failure to provide a safe and decent living environment (553.267(a)(3)(F)); and failure to ensure medications were administered according to physician's orders (553.261(a)(1)(A)).
Jun 7, 2023EnforcementPenaltyReport
Administrative Penalty — The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation. (TAC 553.273(b))
Ownership & Operations
Who Operates This Facility
Ec Opco Windcrest, LLC
for profit
KRISTY GRAPHMAN
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit sodalissenior.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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