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Skyview Springs Rehab and Nursing Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

30 Montvue Drive, Luray, VA 22835120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 135 Google reviews

5
4
3
2
1
Skyview Springs Rehab and Nursing Center Nursing Home in Luray, VA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (13 vs median 11.0)

Below average in VA · Critically understaffed (RN) · Significantly below average staffing · Low staff turnover (stable workforce) · $7,443 in fines

Source: Medicare data

What this means for your family

While the activities department and specific nursing staff are highly regarded, the facility has a history of serious complaints regarding hygiene and staffing levels. We strongly recommend scheduling an unannounced visit during a weekend or evening shift to observe the actual staffing ratios and cleanliness for yourself.

Google Reviews

Google Reviews

135 reviews analyzed
Skyview Springs Rehab and Nursing Center receives highly polarized feedback, with many recent reviews praising the activities department and specific nursing staff, while others report severe neglect and staffing shortages. Families should be aware of the stark contrast between the warm, engaging environment described by some and the reports of poor hygiene, inadequate medical attention, and understaffing cited by others.

Quality Themes

Tap a score for details
Food2.0Staff7.0Clean5.0Activities9.0Meds3.0MemoryN/AComms4.0Value2.0

Strengths

  • Engaging and creative activities department
  • Highly praised individual nursing staff (specifically Jaleesa)
  • Welcoming and home-like atmosphere
  • Responsive and friendly reception/administrative staff

Concerns

  • Chronic understaffing leading to poor resident care (mentioned by 4 reviewers)
  • Poor hygiene and cleanliness (urine smells, dirty floors) (mentioned by 3 reviewers)
  • Inadequate medical attention and neglect (mentioned by 3 reviewers)
  • Poor quality and nutritional value of food (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2343.2'19(5)2.73.3'21(7)3.93.9'23(17)3.94.6'25(47)4.9'26(42)

Distribution

5
106
4
7
3
4
2
2
1
19
37 reviews posted between Mar 14, 2026Mar 19, 2026 · 36 were 5-star
27 reviews posted between Mar 15, 2026Mar 19, 2026 · 26 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the activities department is highly praised; what are some of the most popular creative programs or events residents are participating in this month?
  • 2Given the current staffing levels, what specific protocols do you have in place to ensure consistent, timely assistance for residents who need help with daily hygiene or mobility?
  • 3I see that the facility is quite active in responding to feedback online; how do you use that resident and family input to improve the quality of care and daily operations?
  • 4Could you walk me through your current process for monitoring resident health and ensuring that medical needs are addressed promptly, especially during evening or weekend hours?
  • 5Some families have mentioned concerns regarding the dining experience; what steps are you taking to improve the nutritional quality and variety of the meals served?
  • 6With the recent focus on facility maintenance, what is your current schedule for housekeeping and deep cleaning to ensure a fresh and comfortable environment for all residents?

Personalized based on this facility's data


Key Review Excerpts

The facility looked and smelled clean. My husband, Randy Whetzel, sings and plays guitar as one of the many activities this wonderful facility arranges. The residents are engaged and always happy.

Long-term resident's family · 2025★★★★★

Skyview Springs Rehab and nursing Center, Is one of the most poorly run facility in Luray. Always short staffed, The Care that the residents receive is poor, The food is awful, People sit all day without being changed or giving something to drink, Rooms are never cleaned or swept.

Family member · 2024☆☆☆☆

Disgusting place! Leaving my sick cancer patient father to lay there dehydrated and nearly dying until I got him out of there after only ONE WEEK! Also DIRTY with a strong smell of urine throughout the halls.

Rehab patient's family · 2024☆☆☆☆
Source: 135 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.30hrs
40%
Registered nurses for medical care
Total Nursing
2.59hrs
63%
All nurses + aides combined
Staff Turnover
26%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

4

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
93.4%
VA
91.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.8%
Better than Avg
Here
8.8%
US
15.3%
VA
16.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility19.6%
Worse than Avg
Here
19.6%
US
12.1%
VA
16.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
14.4%
VA
15.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
15.4%
VA
14.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.4%
Better than Avg
Here
17.4%
US
19.4%
VA
22.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.4%
Better than Avg
Here
94.4%
US
81.8%
VA
73.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility72.9%
Worse than Avg
Here
72.9%
US
79.7%
VA
73.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.1%
Worse than Avg
Here
2.1%
US
1.6%
VA
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
1penalties
Near state avg (14.5)
6 complaint-triggered
$7,443 in fines

This facility shows concerning patterns with 76 deficiencies across five surveys, including six complaint-triggered issues where families filed reports about problems like inadequate staffing and care planning failures. The most recurring problems involve care planning, resident rights violations, and nursing staffing issues that persist across multiple years from 2019 to 2023, suggesting ongoing challenges with basic care standards and communication with families about resident conditions.

Nov 2, 2023Routine
16
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0698ModerateCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580MinorCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0688MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700MinorCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0222MinorCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0911MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0921MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

Aug 14, 2023Complaint
2
0600Moderate

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0561MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

May 3, 2023Complaint
4
0580ModerateCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0658ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0725MinorCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Feb 8, 2022Routine
27
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0697ModerateCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0585MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0622MinorCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700MinorCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0730MinorCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0883MinorCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0888MinorCorrected

Infection Control Deficiencies

Ensure staff are vaccinated for COVID-19

0909MinorCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0947MinorCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0915MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0916MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0577MinorCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0732MinorCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0007MinorCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0018MinorCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0034MinorCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0036MinorCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0037MinorCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0041MinorCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

Nov 18, 2019Routine
27
0689SevereCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0947ModerateCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0658ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0550ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0622ModerateCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0554MinorCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0161MinorCorrected

Construction Deficiencies

Use approved construction type or materials.

0211MinorCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223MinorCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0271MinorCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0293MinorCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0341MinorCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372MinorCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511MinorCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0753MinorCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0732MinorCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Federal Penalties

Fine

Aug 14, 2023

$7,443

Ownership & Operations

Who Operates This Facility

Owner / Operator

Skyview Springs Rehab and Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Hill Valley Healthcare

Chain Size

40 facilities nationwide

Chain avg rating: 2.2/5 · Rank 21 of 40

Ownership & Management

Owners

Skyview Springs Holdings LLC

Owner · Organization

100%

Hvh Luray Operations Holdings LLC

Owner (parent company) · Organization

Luray Operations Holdings LLC

Owner (parent company) · Organization

Va Noble Parentco LLC

Owner (parent company) · Organization

Key personnel

Miller, EvaW-2 Managing EmployeeIdels, ShimonOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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