Hawksbill Assisted Living
Families consistently rate this highly — reviewers highlight welcoming and family-like atmosphere. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
The facility has a consistent reputation for having a warm, family-oriented staff that makes residents feel welcome. Because the available reviews lack detail on specific services like dining or medical care, families should visit in person to evaluate the clinical quality and daily activities.
Google Reviews
Google Reviews
5 reviews on Google“Hawksbill Assisted Living is highly regarded by staff and visitors for its welcoming atmosphere and caring personnel. Reviewers consistently highlight the friendly nature of the team, though there is very little specific information regarding dining, activities, or clinical care quality.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and family-like atmosphere
- Caring and attentive staff
- Positive and friendly environment
Rating Trends
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Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about the warm, family-like atmosphere here; how do you foster that sense of community among the 50 residents?
- 2The staff seems incredibly attentive based on what people have shared; how do you ensure each resident gets that personalized, caring attention?
- 3What kind of daily activities or social outings do you organize to keep the residents engaged and active?
- 4Could you walk us through your protocol for handling medical emergencies or unexpected health changes during the night?
- 5Since the facility is a more intimate size, how do you manage care coordination and ensure all resident needs are met promptly?
- 6How do you involve families in the care process to maintain the friendly and welcoming environment you're known for?
Personalized based on this facility's data
Key Review Excerpts
“Such a great place and working with the staff these past three days for training has been wonderful they treat you like family and make you feel welcomed I will miss all of them and very grateful to be able to do my clinical training with this facility :)”
“Great place for those who need a helping hand in life. Great staff and caring service.”
State Inspection History
State Inspections
Source: VA State Licensing Agency
Sep 18, 2025Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 9/18/2025 from 10:15 a.m. to 4:30 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 41 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed:3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 4 Observations by licensing inspector: Residents were observed relaxing in common areas, dining at the mid-day meal and participating in activities. Liability insurance was reviewed. Additional Comments/Discussion: Facility will be mailing the License Renewal Application. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jill James, Licensing Inspector at (540) 418 - 2631 or by email at jill.james@dss.virginia.gov@dss.virginia.gov
Based on record reviews, the facility failed to ensure the individualized service plan ( ISP
Based on observation and staff interview, the facility failed to ensure a menu for available snacks was dated and posted in an area conspicuous to residents. Evidence: 1. On 9/18/2025, the licensing inspector (LI) toured the facility and did not see any snacks at the refreshment station or a menu posted of what snacks were available. 2. On 9/18/2025 during an interview with the LI, staff 2 stated the snack menu was typically posted in the common room along with snacks but confirmed both were missing at the time of the inspection.
Based on observation and staff interview, the facility failed to implement its written plan for medication administration, specifically hand sanitation. Evidence: 1. On 9/18/2025, LI observed the 2:30 p.m. medication pass. It was noticed that the registered medication aide (RMA) did not use hand sanitizer in-between administering each resident?s medications. 2. Facility provided LI with a copy of the written medication administration plan which stated on page 1 that RMAs should follow the steps for administering medications based on the medication administration refresher manual-0001. 3. During an interview with the LI on 9/18/2025, staff 2 acknowledged that the RMA did not follow the facility procedures for medication administration which stated hands should be washed or an alcohol-based hand sanitizer used in between administering each resident?s medications.
Jul 17, 2025RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 7/17/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 3/17/2025 regarding allegations in the area(s) of: Resident Care and Related Services. Number of residents present at the facility at the beginning of the inspection: 41 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 1 Number of interviews conducted with residents: NA Number of interviews conducted with staff: 1 Observations by licensing inspector: NA Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the (allegation(s)/self-report) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov
Jun 16, 2025Complaint
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: June 16, 2025, from 3:00 p.m. to 4:30 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 3/05/2025 regarding allegations in the area(s) of: ADMINISTRATION AND ADMINISTRATIVE SERVICES and BUILDINGS AND GROUNDS. Number of residents present at the facility at the beginning of the inspection: 47 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed:1 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 4 Observations by licensing inspector: During the inspection residents were observed in the common areas and at mealtimes. Additional Comments/Discussion: None An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported some, but not all of the allegations; area(s) of non-compliance with standard(s) or law. A violation notice was issued; any violation(s) not related to the complaint but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jill James, Licensing Inspector at (540) 418-2631 or by email at jill.james@dss.virginia.gov Violation Notice Issued: Yes
Based on record review and staff interview, the facility failed to ensure the facility policy was followed. Evidence: 1. Photos of residents 1 and 2 were posted on the personal social media account of staff 2 on 12/15/2024. 2. On 6/16/2025 staff 1 acknowledged that per policy, staff was not to post on personal social media accounts, only to the facility account.
Jun 16, 2025RoutineCleanReport
Type of inspection: Monitoring Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 6/19/2025 from 9:15 a.m. to 2:45 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jill James Licensing Inspector at (540) 418-2631 or by email at Jill.James@dss.virginia.gov
Mar 4, 2025ComplaintCleanReport
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 3/4/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 44 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 3 Number of staff records reviewed: 3 Number of interviews conducted with residents: N/A Number of interviews conducted with staff: 2 Observations by licensing inspector: LI observed residents participating in activity programs and eating lunch. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov
Mar 4, 2025Complaint
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 3/4/2024 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 44 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: n/a Number of interviews conducted with residents: 5 Number of interviews conducted with staff: 5 Observations by licensing inspector: Licensing Inspector observed residents participating in activity programs and eating lunch. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported some, but not all of the allegations; area(s) of non-compliance with standard(s) or law were: Resident Care and Related Services A violation notice was issued; any violation(s) not related to the complaint but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov
22VAC40-73-610C Based on resident interviews and staff interviews, the facility failed to provide second servings of food at meals when requested. Evidence: 1. LI received complaint stating residents are told they can?t have seconds at meals. 2. LI asked Resident 2, ?can you get more food at meals?? and Resident 2 stated ?sometimes you can and sometimes you can?t?. 3. During interview with Resident 3 he stated there is not enough food and when he asks staff for more, they put their hands up in the air, and said they are not allowed to give more food.
Sep 19, 2023RoutineCleanReport
Date of Inspection: September 19, 2023 Type of Inspection: Renewal Inspection If you have any questions or email changes, please do not hesitate to contact me at laura.lunceford@dss.virginia.gov. If you need a copy of any of the DSS Model forms or to review any inspection or regulation, you can find the information on the internet: www.dss.virginia.gov. Census 41 Number of records reviewed and interviews conducted- 8 records (both staff and residents), 7 interviews. All facility self-reported incidents since the last inspection were reviewed on this date. The Licensing Inspector observed the residents during activities and outdoors. The Licensing Inspector reviewed the following at the time of inspection: dietician report, fire drills, menus, activity calendars and staff drill documentation.
Sep 29, 2022Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: Two licensing inspectors from approximately 9:58am until 11:45am Number of residents present at the facility at the beginning of the inspection: 39 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 9 Number of staff records reviewed: 4 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 2 An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Rhonda Whitmer, Licensing Inspector at (540)292-5932 or by email at rhonda.whitmer@dss.virginia.gov
Based on document review and an interview, the facility failed to ensure that on oversight of special diets by a dietician or nutritionist was completed at least every six months. EVIDENCE: 1. The dietary oversight on file is dated 11/20/2021. 2. An interview with the administrator on 09/29/2022 confirmed that an oversight of special diets had not been completed since 11/20/2021.
Based on review of residents? records and interviews, the facility failed to ensure medications are administered in accordance with the physician?s instructions. EVIDENCE: 1. Resident 7 has the following order: Amlodip-Benaz 10-40mg capsule-Take one capsule by mouth daily. 2. The September MAR
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