Nursing HomeMedicaid Investigative

Skyline Nursing Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3326 Burgoyne Street, Oak Cliff · Dallas, TX 75233|204 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 178 Google reviews

(214) 330-9291 Directions Website

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6/ 10

high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Abuse citation on record
Low overall rating (1/5 stars)
Low staffing rating (2/5 stars)
Above-median deficiencies (10 vs median 8.0)

Bottom 25% in Texas · Below recommended RN staffing · Worst in OPCO SKILLED MANAGEMENT chain · $96,817 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is an excellent choice for rehabilitation and social engagement due to its highly praised activity programs and skilled therapy staff. However, families should conduct a physical walkthrough to verify current cleanliness standards and specifically ask about the protocols for monitoring residents during the night shift.

Google Reviews

178 reviews on Google

“Skyline Nursing Center is highly praised by many families for its compassionate nursing staff and effective rehabilitation services. However, there are serious, recurring allegations regarding cleanliness, specifically concerning pests and odors, as well as concerns about inconsistent care during night shifts.”

Quality Themes

Tap a score for details

Strengths

Compassionate and attentive nursing staff
Effective rehabilitation and therapy programs
Friendly and professional admissions process
Clean and renovated facility areas

Concerns

Issues with cleanliness, including pests (roaches/spiders) and odors (mentioned by 3 reviewers)
Inconsistent care or lack of monitoring during night shifts (mentioned by 2 reviewers)
Difficulty communicating with administration or receiving timely updates (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 179 analyzed

127

⚡10 reviews posted between Nov 23, 2022 – Nov 26, 2022 · 10 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

1I've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of attentive care continues through the overnight shifts?
2With the recent renovations to the facility, what specific steps are being taken to maintain high standards of cleanliness and room upkeep?
3Could you tell me more about the rehabilitation and therapy programs available for residents looking to regain their strength?
4What is the best way for our family to stay in regular contact with the administration to ensure we are receiving timely updates on our loved one's care?
5What does a typical day of social activities and engagement look like for the residents here?
6In the event of a medical emergency during the night, what is the specific protocol for getting immediate physician or specialist attention?

Personalized based on this facility's data

Key Review Excerpts

“The nurses and caregivers are attentive and patient, always taking the time to listen and ensure each resident’s needs are met”

Long-term resident's family · 2025★★★★★

“My mom was transferred here for rehab and I am so thankful and grateful for the staff and nurses. They treated my mother with care and respect.”

Rehab patient's family · 2026★★★★★

“The facility is always clean, well-maintained, and has a warm, welcoming atmosphere. The activities and programs keep residents engaged and social”

Long-term resident's family · 2024★★★★★

Source: 178 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.45hrs

60%

Registered nurses for medical care

Total Nursing

3.02hrs

74%

All nurses + aides combined

Staff Turnover

49%

Lower is better (< 30% = good)

RN Turnover

31%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

1/ 5

Better Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

2.5%

Dallas

2.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.5%

Better than Avg

Here

99.5%

93.4%

96.9%

Dallas

95.6%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility11.0%

Better than Avg

Here

11.0%

15.3%

14.9%

Dallas

17.0%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility13.5%

Better than Avg

Here

13.5%

19.4%

14.2%

Dallas

16.3%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility0.2%

Better than Avg

Here

0.2%

5.3%

3.2%

Dallas

2.8%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

98.0%

Dallas

97.5%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility94.8%

Better than Avg

Here

94.8%

79.7%

88.0%

Dallas

78.8%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility82.5%

Mixed vs Avgs

Here

82.5%

81.8%

89.2%

Dallas

86.7%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.8%

Better than Avg

Here

0.8%

1.6%

1.5%

Dallas

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies

1penalties

Above state avg (9.1)

33 complaint-triggered

$96,817 in fines

This facility shows concerning patterns with 34 complaint-triggered deficiencies where families filed reports about issues including abuse protection, proper medical care, and medication management. Recent deficiencies persist into 2025-2026, including ongoing problems with protecting residents from financial exploitation and providing adequate daily care assistance. While all violations show correction dates, the recurring nature of problems across multiple surveys suggests systemic challenges in maintaining consistent quality care standards.

Jan 8, 2026Complaint1 finding

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Aug 6, 2025Complaint2 findings

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 4, 2025Complaint1 finding

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 29, 2025Routine10 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0917Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure electrical receptacles or cover plates have distinctive color or marking.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 29, 2025Complaint1 finding

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Dec 27, 2024Complaint1 finding

0602Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Federal Penalties

Fine

Aug 1, 2023

$96,817

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nocona Hospital District

Organization Type

for profit

Management Company

DALLAS TEXAS HEALTHCARE LLC

Administrator

DAVID W ROBERTS

Chain Affiliation

Chain Name

Opco Skilled Management

Chain Size

64 facilities nationwide

Chain avg rating: 2.2/5 · Rank 24 of 24 (Worst)

Ownership & Management

Owners

Nocona Hospital District

Owner · Organization

100%

Gurwitz, Solomon