Loading EveryPlace content…
Public Google reviewers rate this highly and often mention compassionate and caring staff. Schedule a visit to confirm the fit.
based on 38 Google reviews
Email Simpatico East Assisted Living and Memory Care to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Simpatico East Assisted Living and Memory Care highly. Reviewers highlight: compassionate and caring staff, engaging resident activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise this facility for its compassionate, family-like atmosphere and engaging activities for residents. However, there are serious allegations regarding management honesty and potential retaliation against families who ask questions about care.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
Personalized based on this facility's data
Key Review Excerpts
“They work tirelessly to keep the residents entertained, fed and otherwise properly cared for.”
“After touring every memory care unit in El Paso to find the best one for my loved one I came across this one. They take very good care of my grandma this is honestly the best assisted living/ memory care unit in El Paso!”
Source: Texas Health & Human Services Commission
Key Findings
Simpatico East Assisted Living and Memory Care has faced several regulatory issues, including administrative penalties regarding medication administration and resident safety. Previous inspections also identified necessary improvements for fire safety protocols and smoke detector maintenance.
Administrative Penalty — 553.261(a)(1) The facility failed to ensure that medications were administered according to physician's orders.
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Life Safety Code (2 violations)
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.
Simpatico East Operations LLC
for profit
MARY MARTINEZ
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit simpaticoelpaso.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
El Paso Health & Rehabilitation Center
1.5 miNursing Home · El Paso, TX
Casa Everay
1.6 miAssisted Living · El Paso, TX
Mailland Foster Care
1.6 miAssisted Living · El Paso, TX
Pebble Creek Nursing Center
1.9 miNursing Home · El Paso, TX
Dream Haven INC
1.9 miAssisted Living · El Paso, TX
Luxe Life Senior Living
2.0 miAssisted Living · El Paso, TX